Patient Navigator

Open Fertility · New York, NY · 3 wk ago

On-siteInformation Technology$26–$29/hrFull-time

About the role

Open Fertility is committed to making exceptional fertility care accessible to more people than ever. From egg freezing to IVF, we simplify and streamline treatments so patients can pursue their reproductive goals with confidence. We're looking for passionate, driven individuals who want to make a meaningful impact in people's lives. As part of our rapidly growing team, you'll help innovate fertility care and transform the patient experience. Our clinics are currently open in Roseville, CA and Astoria, NY, with Denver, CO coming soon. Our Core Values: Open Possibilities: Helping patients achieve their reproductive goals. Open Access: Making high-quality fertility care available to those paying out of pocket. Open Arms: Welcoming every patient with compassion and understanding.

Responsibilities

Generate journey maps and calendars based on treatments plans
Facilitate, track and document completion of tests and diagnostic procedures
Develop trust and positive rapport with all new patients
Explain complex medical process and terms in a digestible manger
Monitor patient compliance and readiness for treatment
Scheduling appointments

Requirements

Bachelor's degree

Skills

Exceptional Communication Skills
Passion for Reproductive Healthcare

Benefits

Competitive medical, dental, and vision plans
Paid time off to recharge and enjoy personal time
Access to BetterHelp therapy sessions for mental and emotional wellness
Commuter benefits and discounted rates on home, auto, and pet insurance
401(k) with up to a 4% company match
Comprehensive fertility and parental leave benefits
Career development opportunities in a fast-growing organization
Employer-paid life and disability insurance

Pay

The starting salary range for this role is $26-$29. Salary is based on several factors including job related knowledge and skill set, depth of experience, certifications and/or degrees.

Schedule

This is a full-time non-exempt onsite position that requires early hours, rotational weekends and holidays.