Patient Navigator
About Us
Open Fertility is committed to making exceptional fertility care accessible to more people than ever. From egg freezing to IVF, we simplify and streamline treatments so patients can pursue their reproductive goals with confidence. Our clinics are currently open in Roseville, CA and Astoria, NY, with Denver, CO coming soon.
Our Core Values:
- Open Possibilities: Helping patients achieve their reproductive goals.
- Open Access: Making high-quality fertility care available to those paying out of pocket.
- Open Arms: Welcoming every patient with compassion and understanding.
About the Role
Our Patient Navigators partner with our Care Team in helping our patients grow their families! Patient Navigators work hand-in-hand with our nursing team to provide patients with the information they need to approach their treatment cycle with confidence. They simplify an often difficult and confusing process to ensure a seamless transition to the nursing team for cycle management.
Responsibilities
- Generate journey maps and calendars based on treatment plans
- Facilitate, track, and document completion of tests and diagnostic procedures
- Develop trust and positive rapport with all new patients
- Explain complex medical processes and terms in a digestible manner
- Monitor patient compliance and readiness for treatment
- Schedule appointments
Requirements
- Bachelor's degree
- Passion for Reproductive Healthcare
- Exceptional Communication Skills
Schedule
This is a full-time, non-exempt, onsite position that requires early hours, rotational weekends, and holidays.
Pay
The starting salary range for this role is $23–$28 per hour. Salary is based on several factors including job-related knowledge and skill set, depth of experience, certifications, and/or degrees.
Benefits
Investing in You Today and Tomorrow
- Supporting your well-being:
- Competitive medical, dental, and vision plans
- Paid time off to recharge and enjoy personal time
- Access to BetterHelp therapy sessions for mental and emotional wellness
- Commuter benefits and discounted rates on home, auto, and pet insurance
- Investing in your future:
- 401(k) with up to a 4% company match
- Comprehensive fertility and parental leave benefits
- Career development opportunities in a fast-growing organization
- Employer-paid life and disability insurance
Temporary and contract roles may not be eligible for all benefits listed above.