Patient Navigator

Essential Duties & Responsibilities

• Aid TCD in developing outreach and education lists.
• Provide education and outreach to external entities, collaborating with TCD.
• Round in ED, jail, and other settings during weekdays, checking in with these settings to identify eligible patients for MAT.
• Maintain required data for referrals and outreach/education activities.
• Be available on-call for MAT linkage during regular hours if not present in ED or jail.
• Describe the program and principles of OUD MAT to external entities.
• Obtain consent for participation and complete MAT intake forms.
• Assess readiness using the 'Stages of Change Model'.
• Assess for co-occurring substance use or psychiatric disorders and/or concurrent medical conditions.
• Confirm and/or assist to establish insurance status.
• If uninsured, connect patient with financial counseling service.
• Identify resources for OUD MAT and assist with making follow-up MAT appointments.
• Assess and address any barriers to attending follow-up appointments (such as transportation, contact phone number availability, shelter needs, etc.). Engage social services to assist with these issues as needed.
• Communicate with ED/jail providers to inform them of the MAT follow-up plan, including scheduled appointments.
• After discharge from ED or release from jail, contact patients the day before their follow-up appointment to remind them of their appointment.

Qualifications

• A nonjudgmental, energetic, and positive approach to assisting patients with SUD.
• Understanding of SUD as a disease and the role of MAT in OUD treatment.
• Exceptional oral and written communication skills.
• Proficiency in Microsoft Office, including Word, Excel, and MS Project.
• Past experience meeting deadlines and possessing strong analytical and organizational skills.
• The ability to operate effectively in a fast-paced environment, maintaining attention to detail and audit-trail documentation.
• The ability to develop a positive rapport with clients, vendors, subcontractors, and employees, and maintain business partnerships.
• Compliance with accepted professional standards and practices.
• Initiative to take charge of unforeseen situations, solve problems, and adjust to schedule changes.
• Satisfactory references from employers and/or professional peers.
• Satisfactory criminal background check.
• Satisfactory drug screen.

Pay

Salary range: $30.00 to $32.89 per hour. The salary of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to, experience, education, specialty, and training.

Benefits

• 401(k) match
• Medical, Dental, Vision Insurance
• Accident Injury, Hospital Indemnity, and Critical Illness Plans
• Company-paid Short & Long Term Disability
• Company-paid Basic Life Insurance
• Paid Time Off
• Bereavement Leave
• Flexible Sick Time
• Employee Referral Program

Total Compensation

Here is what you can expect from us: BAART Programs, a progressive substance abuse treatment organization, is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life. BAART Programs is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State, and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability, or veteran's status or any other classification protected by State/Federal laws.

SOR4 Grant projected end date: September 30, 2027