Patient Logistic Specialist - Part-Time

Patient Logistic Specialist

Qualifications

• Respond to phone calls with a sense of urgency and demonstrate good customer service skills
• Gather initial information required to open new case/call(s) and prepare clinical information/packet which is to provide to the clinicians for assessment and next steps in advancing patients care
• Establish and maintain a high degree of awareness and knowledge of facility medical staff, services and specialized programs
• Help to locate available resources and coordinates information to support patient disposition and or admissions to appropriate unit/facility
• Maintain active inventory of bed availability within the community for non-HCA bed placements and admissions
• Responsible for accepting, tracking and facilitating hospital transfers and transports telephonically and via computer applications
• Provide updates to customers on the status of patient case(s), i.e. assessment status and bed placement requests
• Aid in scheduling and prioritizing discharge transports and support the Patient Logistics Center by assuring rapid response to requests for services (where applicable)

Qualifications Needed

• Associate degree or higher preferred
• Preference for experience in a healthcare setting (Acute Hospital, Outpatient Clinic or Practice etc.)
• Preference for experience in Behavioral Health (example Behavioral Health Tech)
• Good communication skills, verbal and written
• Good organizational skills and able to act on multiple tasks
• Proficient and understands medical terminology

Scheduling Requirements

• This position is Part-Time Days with Weekend Rotation
• 12 Hour Shifts - Required
• Flexibility in scheduling - Required
• Rotating Weekends - Required
• Holiday Shifts – Required

Benefits

HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

Note: Eligibility for benefits may vary by location.

Parallon

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll, and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country.

About the Company

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

Equal Opportunity Employer

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Submit Your Application

If you find this opportunity compelling, we encourage you to apply for our Patient Logistic Specialist opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!