Patient Health Advocate- VBC

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must remove boilerplate like EEO etc. Must preserve all substantive info. We need to parse the posting. First part: "How We Show Up For Our Patients ..." is about company description. Could be "About the role"? Actually "How We Show Up For Our Patients" is more about company mission. Could be "About the role"? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose appropriate headings based on content. We have sections: - How We Show Up For Our Patients (company description) -> could be "About the role" or maybe "About Somatus". But we need to follow examples; we can use "About the role". It's okay. - How We'll Support You (benefits/perks) -> Benefits. - How You'll Make An Impact (responsibilities) -> Responsibilities. - How You'll Strengthen Our Team (Qualifications, Knowledge, Skills, And Abilities, Physical Requirements) -> Qualifications, Skills, maybe Requirements. We need to separate Qualifications (education/experience) and Skills (knowledge, abilities). Also maybe Requirements (like physical requirements, vaccination proof). But we can combine. We must not create sections with placeholder text. Must include only if real content. Let's extract content. About the role: The first paragraph: "How We Show Up For Our Patients As a leading provider of outcomes-driven care for individuals and communities living with chronic conditions, Somatus is helping patients across the country enjoy More Healthy Days at Home™. Care at Somatus goes beyond treatment. Through a whole‑person approach, we deliver outcomes‑driven integrated care and show up #SomatusStrong for our patients and teammates. We partner closely with health plans, health systems, and provider groups to support patients with, or at risk of developing, cardio, kidney, metabolic, or other chronic conditions. We hire the brightest and boldest — talent driven by purpose and impact. Since our founding in 2016, our growth trajectory isn’t just a milestone — it’s a signal. Our leadership values culture and leads with intention as we remain dedicated to driving clinical excellence . Does this sound like you? Keep reading." That's substantive. We'll put in

. Benefits: "How We'll Support You We offer 25+ health, growth, and wealth work perks to help teammates be the best version of themselves, including: Subsidized personal healthcare coverage: Medical, Dental & Vision, plus Wellness programs Paid Time Off: Accrual of 3 weeks’ Vacation (PTO) Professional development: CEU and tuition reimbursement" We need to format as

• . So list items. Responsibilities: The "How You'll Make An Impact" section includes many bullet-like sentences. We'll extract each duty as
• . Let's list them: - The Patient Health Advocate (PHA) role supports Somatus high needs Chronic Kidney Disease (CKD) and End-Stage Kidney Disease (ESKD) populations that face multiple challenges, from accessing resources to adhering to a physician’s treatment plan. - The PHA for VBC will work closely with Somatus patients and physician practices, including spending time working from within physician offices and will be the first and primary representative of Somatus, responsible for establishing trust and building relationships with the partnered physician s and practices. - Somatus offers a Hybrid Telehealth environment with a combination of remote days and visits to members’ homes. - Works under the guidance of practice physicians and/or a nurse care manager. - Partners closely with physicians and practice office staff to build a positive, collaborative relationship focused on working together to improve care for patients, support clinical and operational goals, and improves Somatus’ primary representative in the practice. - Supports the preparation and management of the regular integrated, interdisciplinary care team meetings each month. - Serve as primary contact for provider practice regarding patient needs and care coordination. - Follow-up with health management plans and goals in coordination with the RNCM. - Collaborates with the provider practice to build and fine-tune workflows to support operational goals with the RNCM and care team. - Educate the provider practice about the Somatus program, reinforcing collaborative workflows. - Function as an advocate for the patient and support the patients throughout their journeys. - Conduct patient outreach (i.e., telephonic and in-person) to introduce and align patients to the Somatus program, encourage enrollment, and engage patients. - Conduct outreach to members currently or recently in the inpatient setting to engage in the Somatus program and/or connect with a Transitions of Care RN to complete an assessment. - Assist patients during periods of transitions of care to facilitate effective transitions and minimize avoidable readmissions. - Assist members in scheduling appointments for follow-up post-discharge from the inpatient setting with their provider. - Schedule members for initial and subsequent Somatus assessments with the RNCM. - Use the care coordination platform to document all activities in collaboration with physician practices. - Engages with patients who need assistance with self-care needs, such as: - Address language and cultural barriers to care management and self-care. - Coach and guide the patient to meet both personal and clinical goals. - Schedules provider appointments on behalf of their patients. - Accompanies patients to their appointments when needed. - Reminds patients of their upcoming appointments. - Helps patients access community and government-based services and resources. - Helps to reinforce education provided to the patient and/or caregiver about symptom response plans. - Arranges transportation. - Facilitates closing gaps in care by reinforcing education to patients about preventive monitoring and collaborating with physician practices to schedule / complete diagnostic testing. - Assists patients with access to educational videos. - Support NP and RNCM care team members by facilitating in-home telehealth visits with patients. - Utilize motivational interviewing techniques to encourage patients to make behavioral changes. We need to format as list items; nested lists for sub-bullets? The instruction: Use
  • for any list of duties/requirements/benefits. Could have nested lists but okay. Qualifications: "Qualifications: High school diploma or equivalent required. 1+ years of experience in case management or care management, preferably coordinating care across multiple settings. 2+ years healthcare related experience . Experience working with Me dicare, Medicaid , and/ or Sp ecial Needs populations . Experience working in a physician office." We'll list each as
  • . Preferred Qualifications: "Preferred Qualifications Medical Assistant, Licensed Practical Nurse, Patient Care Technician, Engagement Specialist , Community Health Worker experience , or exposure to Renal patients . Bilingual in either Spanish, Cantonese, or Mandarin , with the ability to converse fluently in a clinical setting using clinical terms." We could include under Qualifications or separate section "Preferred Qualifications". But we only have headings list; we could put under Qualifications as part of list, maybe separate subheading? Not required. We'll include as part of Qualifications list. Knowledge, Skills, And Abilities: list items. Physical Requirements: list items. Also vaccination requirement: "For this position, we require proof of COVID-19 vaccination, annual Influenza vaccination, along with immunizations for Hepatitis, MMR, Varicella, Tdap, and TB for employment." This is a requirement; could be under Requirements or Qualifications. We'll put under Requirements maybe. We need to decide sections: About the role, Responsibilities, Qualifications, Skills, Benefits. Possibly also Requirements (physical reqs + vaccinations). But we can combine physical reqs into Qualifications? Better separate: Requirements (physical reqs, vaccinations). Skills (knowledge, skills, abilities). Qualifications (education/experience). Benefits. We must not create sections with placeholder text. All have content. Now produce HTML fragment. Structure:

    About the role

    ... (the paragraph)

    Benefits

    • Subsidized personal healthcare coverage: Medical, Dental & Vision, plus Wellness programs
    • Paid Time Off: Accrual of 3 weeks’ Vacation (PTO)
    • Professional development: CEU and tuition reimbursement

    Responsibilities

    • The Patient Health Advocate (PHA) role supports Somatus high needs Chronic Kidney Disease (CKD) and End-Stage Kidney Disease (ESKD) populations that face multiple challenges, from accessing resources to adhering to a physician’s treatment plan.
    • The PHA for VBC will work closely with Somatus patients and physician practices, including spending time working from within physician offices and will be the first and primary representative of Somatus, responsible for establishing trust and building relationships with the partnered physician s and practices.
    • Somatus offers a Hybrid Telehealth environment with a combination of remote days and visits to members’ homes.
    • Works under the guidance of practice physicians and/or a nurse care manager.
    • Partners closely with physicians and practice office staff to build a positive, collaborative relationship focused on working together to improve care for patients, support clinical and operational goals, and improves Somatus’ primary representative in the practice.
    • Supports the preparation and management of the regular integrated, interdisciplinary care team meetings each month.
    • Serve as primary contact for provider practice regarding patient needs and care coordination.
    • Follow-up with health management plans and goals in coordination with the RNCM.
    • Collaborates with the provider practice to build and fine-tune workflows to support operational goals with the RNCM and care team.
    • Educate the provider practice about the Somatus program, reinforcing collaborative workflows.
    • Function as an advocate for the patient and support the patients throughout their journeys.
    • Conduct patient outreach (i.e., telephonic and in-person) to introduce and align patients to the Somatus program, encourage enrollment, and engage patients.
    • Conduct outreach to members currently or recently in the inpatient setting to engage in the Somatus program and/or connect with a Transitions of Care RN to complete an assessment.
    • Assist patients during periods of transitions of care to facilitate effective transitions and minimize avoidable readmissions.
    • Assist members in scheduling appointments for follow-up post-discharge from the inpatient setting with their provider.
    • Schedule members for initial and subsequent Somatus assessments with the RNCM.
    • Use the care coordination platform to document all activities in collaboration with physician practices.
    • Engages with patients who need assistance with self-care needs, such as:
      • Address language and cultural barriers to care management and self-care.
      • Coach and guide the patient to meet both personal and clinical goals.
      • Schedules provider appointments on behalf of their patients.
      • Accompanies patients to their appointments when needed.
      • Reminds patients of their upcoming appointments.
      • Helps patients access community and government-based services and resources.
      • Helps to reinforce education provided to the patient and/or caregiver about symptom response plans.
      • Arranges transportation.
      • Facilitates closing gaps in care by reinforcing education to patients about preventive monitoring and collaborating with physician practices to schedule / complete diagnostic testing.
      • Assists patients with access to educational videos.
      • Support NP and RNCM care team members by facilitating in-home telehealth visits with patients.
      • Utilize motivational interviewing techniques to encourage patients to make behavioral changes.

    Qualifications

    • High school diploma or equivalent required.
    • 1+ years of experience in case management or care management, preferably coordinating care across multiple settings.