Patient Growth Specialist

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Core Responsibilities

• Sales
  • Generate leads by effectively engaging Medicare senior community through event execution and local community outreach.
  • Maintain internal sales system knowledge and stay current on marketing programs by attending scheduled meetings.
  • Prospect and cold‑call new leads, including those driven through digital channels or generated by other Outreach Executives.
  • Nurture prospective patients via email, phone, and networking with an ambitious mentality.
  • Collaborate with Community Relationship Managers, other Outreach Executives, and Outreach Managers/Directors to drive lead generation with local community members or Insurance Agents.
• Relationship Management
  • Maintain consistent touchpoints with prospects to continuously engage and drive new patient growth in the assigned territory.
  • Capture and record customer information and sales activity in the CRM system and other business systems.
  • Act as point of contact for clinical or center staff with patient‑related questions.
  • Resolve concerns or complaints from new prospects and patients by understanding the issue or directing them to the appropriate Oak Street Health employee.
• Other duties as assigned.

What We’re Looking For

• Ability to quickly connect with and influence the right people.
• Comfortable navigating external barriers to create a positive experience.
• Ability to manage multiple priorities simultaneously.
• Team player who contributes to overall team effectiveness.
• Sales and/or healthcare experience is a plus.
• Fluency in Spanish, Polish, Russian, or other languages spoken by the communities served (where necessary).
• U.S. work authorization.

Pay

The typical pay range for this role is $18.50 – $35.29 (base hourly rate or base annual full‑time salary). The actual offer will depend on experience, education, geography, and other relevant factors. This position is eligible for a CVS Health bonus, commission, or short‑term incentive program in addition to the base pay.

Benefits

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. Benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and additional resources based on eligibility. Further details are provided during the application process.

Anticipated weekly hours: 40 hours. Time type: Full time.