Patient Growth Specialist

About the role

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Company: Oak Street Health

Anticipated application window closes: 12/28/2026.

Responsibilities

• Generating leads by effectively engaging Medicare senior community through event execution and local community outreach
• Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives
• Prospecting and cold calling to prospects & new leads assigned to you
• Additional new channels of leads that may be assigned to you include:
  • Leads driven through digital channels
  • Leads generated by other Outreach Executives
• Nurturing prospective patients and prospecting for new patients with an ambitious mentality via email, phone, and networking
• Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs)
• Maintaining consistent touchpoints with prospects to continuously engage prospects and drive new patient growth in your assigned territory
• Capturing and recording customer information and sales activity into the CRM system and other business systems
• Acting as point of contact for the clinical team/center team if center staff have questions about a patient
• Resolving concerns and complaints from new prospects and patients about Oak Street Health by working with the prospect to understand the concern or directing them to another Oak Street employee
• Other duties as assigned

Requirements

• Ability to quickly connect and influence the right people
• Comfortable with navigating external barriers to create a positive experience
• Ability to manage priorities simultaneously
• Team player and contributor to the overall effectiveness of the team
• Sales and/or healthcare experience a plus
• Fluency in Spanish, Polish, Russian, or other languages spoken by the communities we serve (where necessary)
• US work authorization

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources based on eligibility

Pay

The typical pay range for this role is $18.50 - $38.82 per hour (or equivalent annual full‑time salary). The actual base salary offer will depend on factors such as experience