Patient Flow RN - 0.90 FTE, 12-hr, Evening Shift

About the role

The Patient Flow RN is a new role with Stanford Health Care, designed to work within the Emergency Department supporting the transfer program.

Responsibilities

• Screen patients for anticipated internal or external transfers to the healthcare system and discharge planning needs.
• Collaborate with the transfer center to arrange patient transfers between locations, such as from the Emergency Department to outside hospitals.
• Expedite the transfer and discharge process to decrease length of stay.
• Facilitate patient throughput with a focus on admissions and discharges.
• Triage barriers to discharge to optimize hospital capacity.
• Manage each patient's transition through the system and ensure care team accountability for transfers and/or discharge.
• Liaise with Operations leadership and team members regarding clinical priorities and synchronization based on system needs.
• Maintain communication with other hospitals to manage escalations efficiently.
• Perform effective handoff communication to support continuity of care.
• Collaborate with leadership to identify quality and process improvement strategies and enhance process efficiency.
• Conduct chart audits to ensure care plans are updated, particularly regarding admission and discharge information.
• Manage deviations from patient care pathways and resolve bottlenecks in service delivery.
• Participate in performance improvement activities at the department and organizational levels.
• Utilize performance improvement methodologies to identify opportunities for care/service enhancement.
• Identify and address educational needs of patients and families.
• Serve as a resource and consultant to nurses, physicians, and families regarding patient flow practices.
• Support the orientation of new staff members and serve as a mentor on throughput practices to staff.
• Demonstrate leadership by promoting engagement, team building, and participating in formal and informal development and evaluation of competencies.
• Maximize productivity through effective time management and prioritization.
• Pursue lifelong learning to enhance clinical and professional knowledge.
• Participate in department program planning, goal setting, and process improvement initiatives.

Qualifications

• Bachelor's of Science in Nursing Degree from an accredited college or university required.
• Master’s Degree preferred.
• Five (5) years of acute care nursing experience required.
• Two (2) years of emergency nursing, transfer center nursing, case management or care coordination experience, or directly related work experience preferred.

Skills

• Regulatory Knowledge: Understanding of the Emergency Medical Treatment and Active Labor Act (EMTALA), third-party payer regulations (e.g., Medi-Cal, Medicare), and compliance with federal and state hospital laws and guidelines.
• Clinical Skills: Strong clinical judgment for triaging patients, prioritizing care, and assessing patient needs; knowledge of medical terminology, health promotion, risk reduction, and disease management.
• Communication Skills: Excellent verbal and written communication abilities for effective interaction with patients, families, staff, and external stakeholders.
• Organizational and Time Management Skills: Exceptional organizational abilities to manage multiple tasks and prioritize patient needs in a fast-paced environment.
• Problem-Solving and Critical Thinking: Ability to identify and resolve issues in patient flow, particularly in high-demand times; demonstrated skills in teaching, educating, and critical thinking.
• Technical Proficiency: Knowledge and experience using Epic Electronic Health Records (EHR) and familiarity with computer systems and software relevant to the role.
• Interdisciplinary Collaboration: Ability to integrate patient care with the interdisciplinary healthcare team and provide guidance to non-licensed personnel.
• Education and Mentorship: Identify and address educational needs of patients and families; Serve as a resource and consultant to nurses, physicians, and families regarding patient flow practices; Support the orientation of new staff members and serve as a mentor on throughput practices to staff; Demonstrate leadership by promoting engagement, team building, and participating in formal and informal development and evaluation of competencies.
• Professional Development and Productivity: Maximize productivity through effective time management and prioritization; Pursue lifelong learning to enhance clinical and professional knowledge; Participate in department program planning, goal setting, and process improvement initiatives; Perform other duties as assigned, including on-call responsibilities.

Benefits

Stanford Health Care offers a comprehensive benefits package including medical, dental, vision, retirement, paid time off, and more.

Pay

Base Pay Scale: Generally starting at $74.73 - $99.04 per hour. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

Schedule

This is an Evening - 12 Hour role.