Patient Financial Services Clerk - Full Time

About the role

The Patient Financial Services Clerk is responsible for posting payments, making daily deposits, and following up with insurance carriers and patients on behalf of the Surgery Center.

Responsibilities

• Prepares and maintains follow-up activity for accounts receivable according to established policies and procedures.
• Handles inquiries and correspondence from patients and insurance carriers.
• Keeps management updated on any issues, such as lack or slow payment from carriers.
• Reviews accounts requiring after-billing adjustments, posts payments and adjustments from insurance carriers and patients.
• Corresponds directly with insurance carriers regarding unpaid or short-paid claims to obtain settlement and works with the Patient Account Supervisor to resolve issues.
• Stays up to date on insurance carrier compensation, Medicare/Medicaid, and Workers Compensation policies and procedures for reimbursement.
• Prepares patient and insurance refunds based on carrier contracts.
• Assists Supervisor with preparation of accounts for collection and may work directly with the collection agency on individual accounts.
• Maintains filing system for all documentation related to the Accounts Receivable Department.
• Performs other related duties as assigned by the supervisor.

Requirements

• High school graduate or equivalent (required).
• Two years of directly related accounts receivable experience (preferred).
• Previous healthcare experience (preferred).