Director Patient Financial Services | Full Time | Day

About the role

Working under the supervision of the Administrative Director of Revenue Cycle, the Director PFS has direct oversight for the Billing, Collections, Customer Service and Cash Application units. Responsible for operation and management of the Accounts Receivable. Coordinate the daily activities related to the planning, implementing and maintaining all functions pertinent to PFS area. Meet Performance goals to include cash, A/R Days, production by area, and denial reduction. Monitor changes in the healthcare industry impacting billing and collection efforts for the organization.

Responsibilities

• Demonstrated leadership experience in billing and/or collections in acute care hospital setting.
• Extensive knowledge of government and commercial payer requirements to ensure accurate and compliant charging and billing of hospital inpatient, outpatient, surgical and ancillary services.
• Excellent interpersonal and communication skills and the ability to interact effectively with all levels within the organization.
• Mastery of hospital revenue cycle operations.
• Knowledge of reimbursement methodologies.
• Knowledge of regulatory publications, how to access and interpret.
• Excellent analytical, organizational, and research skills required.

Requirements

• Bachelor’s Degree Required.
• MBA Or MHA Preferred.
• No certification, registration, or licensure required.

Qualifications

• A minimum of 5 years demonstrated leadership experience in billing and/or collections in acute care hospital setting.
• Extensive knowledge of government and commercial payer requirements to ensure accurate and compliant charging and billing of hospital inpatient, outpatient, surgical and ancillary services.
• Excellent interpersonal and communication skills and the ability to interact effectively with all levels within the organization.
• Mastery of hospital revenue cycle operations.
• Knowledge of reimbursement methodologies.
• Knowledge of regulatory publications, how to access and interpret.
• Excellent analytical, organizational, and research skills required.

Skills

• Strong leadership and management skills.
• Comprehensive understanding of healthcare billing and collection processes.
• Ability to analyze and interpret regulatory documents.
• Effective communication and interpersonal skills.
• Organizational and analytical skills.

Benefits

Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.