Patient Financial Representative - High Dollar Collections / AR
BayCare Health System · Clearwater, FL · Yesterday
On-siteHealthcareFull-time
Position Details
Location: Remote (must reside in Florida)
Status: Full-time (non-exempt)
Shift: 8:00 AM to 4:30 PM
Days: Monday through Friday
Responsibilities
- Billing, collections, customer service, and cash applications
- Documents patient account activity
- Responds to customer billing inquiries
- Puts payments
- Implements billing guideline changes and identifies trends at a payer specific level
- Applies federal and state guidelines to collection efforts
- Interprets and follows up on Explanation of Benefits
- Inventories supplies
- Reports and tracks equipment maintenance
- Performs other duties as assigned
Specific Skills
- Customer service skills
- Administrative and clerical skills
- Organizational skills
- Knowledge of regulatory standards appropriate to position
- Medical terminology use and understanding
- Written and verbal communication skills
- Work with a team
- Computer skills appropriate to position
Qualifications
- Required: High School or equivalent
- Experience: 1 year of customer services
- Preferred: Accounts receivable/ collections