Patient Financial Counselor Days and Weekends

Job Summary

As a Patient Financial Counselor with Eastern Idaho Regional Medical Center, you will review the Financial Clearance Worklist daily, visit in-house patients, collect estimated patient liability amounts, explain financial information, and work closely with outside agencies to ensure patient financial coverage.

Responsibilities

• Follow AIDET guidelines in all interactions with the patient
• Demonstrate excellent customer service
• In conjunction with the Medicaid Eligibility Staff, visit all uninsured patients in-house
• Provide estimates to patients and/or physicians as requested
• Generate insurance verification and precertification reports daily and follow up with case management and insurance verification departments as appropriate
• Utilize eligibility systems, online websites, or phone calls to determine insurance benefits and precertification requirements
• Aid patients with payment arrangements and assist with financial applications
• Contact patient employers for verification of employment, premium status, and babies being added to policies
• Escalate any concerns as needed to Patient Access Manager/Supervisor
• Enter pertinent insurance information into the HIS system (i.e. Meditech)
• Maintain professional image and implement excellent customer service to customers
• Complete financial analysis and collect estimated patient liabilities
• Follow up with patients for necessary signatures if they were incomplete at time of hospitalization

Qualifications

• High school diploma or GED preferred
• 1 year of related experience required
• Proficiency in Microsoft Office applications

Benefits

The available plans and programs include: comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services, wellbeing support, time away from work programs, savings and retirement resources, and education support. Learn More About Employee Benefits.

Pay

Hourly Wage Estimate: $15.46 - $23.19 / hour

Schedule

Day Shift with Rotating Weekend Work

Note

Eligibility for benefits may vary by location. Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll, and physician billing. We also provide targeted solutions, such as Medicaid Eligibility, for external clients across the country. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it." - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Be a part of an organization that invests in you! We are reviewing applications for our Patient Financial Counselor opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.