Patient Financial Care Manager - Haas Dental Associates - Full Time - Derry Location

About the role

As a Patient Financial Care Manager, you will oversee the patient financial operations of Haas Dental, ensuring profitability, compliance, and efficient resource use. This role blends accounting, billing, and business strategy. You will collaborate closely with patients, providers, and insurance companies to ensure patients understand their financial responsibilities and have access to available resources. You will also provide upper management with end-of-month reports relating to provider production and collections as well as outstanding claims and aging balance reports.

Benefits

• Paid Time Off (accrues from your first day)
• Paid holidays
• Medical, with a built in HRA, and vision insurance
• Generous in-house dental benefits for you and your family
• Company-paid disability and life insurance
• 401(k) with employer match
• Profit sharing opportunities
• Employee Assistance Program (EAP)
• Pet insurance perk
• Identity theft protection
• Professional development

Work Environment & Culture

We believe work should be both rewarding and enjoyable. We take pride in maintaining a positive culture and a supportive work-life balance. Our team participates in:

• Team-building activities and outings
• Community involvement (local events and parades)
• Team Field Day / Patient Appreciation Days
• Office celebrations throughout the year

Responsibilities

• Reporting: Provide upper management with end-of-month reports relating to provider production and collections as well as outstanding claims and aging balance reports.
• Billing & Collections: Oversee insurance billing, patient billing, and collections to maximize revenue.
• Account Management: Reconcile accounts receivables. Collaboration with our Financial Operations Manager.
• Compliance: Ensure adherence to dental billing regulations.

Qualifications

• Strong accounting and financial analysis skills.
• Experience in healthcare financial counseling, dental billing, or a related field preferred.
• Knowledge of insurance plans, Medicaid, and financial assistance programs.
• Effective communication, problem-solving, and organizational skills.
• Ability to manage sensitive financial information with professionalism and confidentiality.
• Proficiency in Excel, accounting software, and financial tools.
• Ability to manage accounts from multiple practice locations.