Patient Care Coordinator - Full Time Available - Derry, NH Location

About the role

As a Patient Care Coordinator you will serve as the initial link between patients and the dental team, ensuring a smooth and positive patient experience. This includes greeting patients, gathering insurance information, discussing treatment plans, and presenting financial options.

Key Responsibilities

• Greeting patients and providing a positive experience
• Gathering insurance information
• Checking patients in and out
• Scheduling appointments
• Answering patient phone calls
• Reviewing treatment plans and financial options
• Maintaining accurate patient documentation
• Collecting estimated patient balances
• Supporting the dental team in delivering exceptional patient care and promoting a welcoming environment

Qualifications

• High school graduate
• Previous dental or front desk experience is a plus
• Strong communication and interpersonal skills
• Commitment to providing compassionate, patient‑centered care

Benefits

• Competitive salary based on experience and qualifications
• Paid Time Off (accrues from first day)
• Paid holidays
• Medical, vision, and dental insurance with a built‑in HRA
• Flexible spending account and dependent care flexible spending account
• Generous in‑house dental benefits for you and your family
• Company‑paid disability and life insurance
• 401(k) with employer match
• Profit sharing opportunities
• Employee Assistance Program (EAP)
• Pet insurance perk
• Identity theft protection
• Professional development opportunities

Work Environment & Culture

We believe work should be both rewarding and enjoyable. Our positive culture and supportive work‑life balance are reinforced through team‑building activities and outings, community involvement in local events and parades, Team Field Day, Patient Appreciation Days, and office celebrations throughout the year.