Patient Financial Advisor II, Day Shift, Patient Financial Services

Adventist HealthCare seeks to hire an experienced Patient Financial Advisor II who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing.

Responsibilities

• Supports the current care plan and throughput within the acute medical center on-site acute services.
• Supports financial processes, including authorizations, verifications, and financial options for patients in-house.
• Tracks available service days.
• Works with Case Management (CM) to ensure patients' financial obligations are met.
• Coordinates with CM to support discharge planning.
• Coordinates and collaborates with the current eligibility vendor.
• Provides direct patient financial counseling if appropriate.
• Assists patients in completing AHC charitable applications at the support center location.
• Works with limited direct supervision.
• Can complete all PFA I duties if required.

Requirements

• Minimum of 3 years of experience within a healthcare financial environment (can include insurer or public health setting).
• At least 1 year of establishing eligibility and/or payment authorization.
• Strong knowledge/training in government payor rules and regulations.
• Strong knowledge/training regarding TPLs, WC, and other payment sources and liabilities.
• High School Graduate or equivalent (some college preferred).

Schedule

• Employment Type: Full-time
• Hours per Week: 40 hours/week
• Typical Daily Schedule: 8 am–5 pm, Monday through Friday
• Shift Type: Day Shift
• Holiday Requirements: Follow the company holiday calendar

Pay

Pay Range: $20.51 - $27.21 per hour

Under the Fair Labor Standards Act (FLSA), this position is classified as non-exempt.

Benefits

• Work-life balance through non-rotating shifts
• Recognition and rewards for professional expertise
• Free employee parking
• Medical, prescription, dental, and vision coverage for employees and their eligible dependents (effective on date of hire)
• Employer-paid short- and long-term disability, basic life insurance, and AD&D (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits including flexible spending accounts, legal plans, and life, pet, auto, home, long-term care, critical illness, and accident insurance
• Subsidized childcare at participating childcare centers
• Tuition reimbursement
• Employee Assistance Program (EAP) support