Patient Financial Advisor II (Bilingual), Day Shift, Patient Financial Services

About the role

Adventist HealthCare seeks to hire an experienced Patient Financial Advisor II who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing. As a Patient Financial Advisor II, you will:

Responsibilities

• Supports the current care plan and throughput within the acute medical center on-site acute services.
• Supports financial processes, including authorizations, verifications, and financial options for patients in-house, as stated above.
• Tracks available service days.
• Works with CM to ensure patients' financial obligations are met.
• Collaborates with CM to support discharge planning.
• Collaborates with the current eligibility vendor.
• Provides direct patient financial counseling if appropriate.
• Affords assistance to patients in completing AHC charitable applications at the support center location.
• Completes all PFA I duties if required.

Qualifications

• Minimum of 3 years of experience within a healthcare financial environment.
• At least 1 year of establishing eligibility and/or payment authorization.
• Strong knowledge/training in government payor rules and regulations.
• Strong knowledge/training regarding TPLs, WC, and other payment sources and liabilities.
• High School Graduate or equivalent. Some college preferred.

Pay

$20.51 - $27.21

Schedule

Day Shift

Benefits

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers
• Tuition Reimbursement
• Employee Assistance Program (EAP) support

Company Information

• Adventist HealthCare is a faith-based organization with over a century of caring for the communities in the Maryland area.
• Adventist HealthCare is the largest healthcare provider in Montgomery County.
• Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment.

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background.