Patient Engagement Specialist - Mansfield Orthopaedics
Copley Hospital · Morrisville, VT · 1 mo ago
$21.3–$29.79/hrPart-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content.
We need to parse the posting.
Overview: description about Mansfield Orthopaedics, location, etc. Could be "About the role" or maybe "Overview". The instruction says use
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content.
We need to parse the posting.
Overview: description about Mansfield Orthopaedics, location, etc. Could be "About the role" or maybe "Overview". The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to these headings.
We have:
- Overview: description of organization and role. Could be "About the role". We'll put that in About the role
with paragraphs.
- Responsibilities: many bullet points. We'll list as - ... each.
- Qualifications: includes Experience and Nice to have. Could be "Qualifications". We'll put that.
- Skills: maybe separate? The posting mentions "Excellent communication, interpersonal and customer service skills. Computer proficiency...". Could be part of Qualifications or Skills. We could create a Skills section for those. But we need to avoid thin sections. Might combine Qualifications and Skills? However instruction: Prefer a few substantive sections over many thin ones. We could have About the role, Responsibilities, Qualifications (which includes experience, skills, nice to have). Pay: we have compensation range $21.30-29.79/hour. So we need Pay section.
Schedule: The posting says "This is a Full-Time position (PT options available) located in the Waterbury location primarily with flex to Morrisville, as needed. Copley Hospital has a variety of shifts available across Full-Time, Part-Time, and Per Diem needs. Please consider applying to discuss how your availability may align." That's schedule info. So we can include Schedule section.
Benefits: Not mentioned. So we omit Benefits.
We must not include boilerplate like EEO etc. Not present.
We must not repeat job title as heading. Not needed.
We must not include Job ID etc.
We must preserve all substantive information.
Let's extract content.
About the role: The overview paragraphs:
"Mansfield Orthopaedics, located in Morrisville and Waterbury VT, offers a comprehensive range of evidence-based medicine and proven treatments and techniques that consider the patients' wishes and preferences. Many of our orthopaedic Providers and Staff are active athletes and outdoor enthusiasts, making us particularly well-suited to serve the active, 4-season lifestyle of our patients. We are sensitive to patients' desire to regain their mobility and get back to doing the things they love as soon as possible. The Patient Engagement Specialist acts as first point of contact for our patients visiting our locations. Orients patients to the practice with directions and instructions. Assists in maintaining efficient patient workflow. Organizes and facilitates clerical administrative duties pertaining to patient registration and scheduling of appointments. Patient Engagement Specialists are integral in arranging for the smooth flow of patients into outpatient services. Patient Engagement Specialists communicate directly with staff, patients, and providers to ensure a positive experience for patients in obtaining their desired appointments with our providers. This position is responsible for the collection and validation of demographic, socio-economic, insurance and co-payment information at the time of service. Responsible for patient chart maintenance and communication with physicians’ offices as needed and requested. Compliance with all applicable State and Federal laws, regulations, and policies governing the provision of health care. This is a Full-Time position (PT options available) located in the Waterbury location primarily with flex to Morrisville, as needed."
But note schedule info also appears later. We'll keep schedule separate.
We need to avoid duplication. The schedule part appears also later: "Copley Hospital has a variety of shifts available across Full-Time, Part-Time, and Per Diem needs. Please consider applying to discuss how your availability may align." That's schedule.
We'll keep About the role up to before schedule specifics? Might be okay to include schedule info in About the role but then also have Schedule section; duplication not ideal. Better to separate: About the role includes organization description and role purpose, not schedule specifics. So we can trim schedule sentences from About the role.
Thus About the role paragraph: up to "Compliance with all applicable State and Federal laws, regulations, and policies governing the provision of health care." Then we stop before "This is a Full-Time position..." Actually that sentence includes schedule info (Full-Time position PT options). That's schedule. So we can move that to Schedule section.
Thus About the role ends at compliance sentence.
Now Responsibilities: list all bullet points.
Let's extract responsibilities list:
- Registers and performs all related functions for Time of Service Patients : CPSI registration according to outlined guidelines.
- Explains and obtains all necessary patient consents in a complete and timely manner.
- Collects provides financial paperwork as required. (maybe "Collects and provides financial paperwork as required.")
- Determines and collects patient co-payment amount and issues receipt.
- Counts and verifies cash and payments with 100% accuracy.
- Processes cancellation of services as required, notifying all pertinent hospital personnel as necessary.
- Obtains and verifies patient information for pre-registration: Obtains all relevant information from various scheduling offices.
- Confirms appointment with patient and/or follows up with patient in a timely manner should information be found to be incorrect/incomplete.
- Telephone: Courteously answers calls within 3 rings. Changes as needed.
- May Schedule special diagnostic tests for clinic patients as per provider’s orders .
- Communicates directly with the testing service or department and confirms the appointment with patients.
- Obtains screening information from patients as needed for different testing and ensures that this information is communicated to the appropriate department.
- Informs the patient of the scheduled date and procedure to follow on day of test
- Ensures that patient is scheduled for a follow up provider appointment following the test.
- Performs all functions associated with scheduling appointments for patients.
- Communicating with patients, physicians, other staff members by telephone.
- Proficient with electronic medical records (EMR).
- Collecting payments.
- Solving scheduling problems.
- Proficient with electronic medical records (EMR) (duplicate)
We need to deduplicate duplicate lines: "Proficient with electronic medical records (EMR)" appears twice; we can keep one.
Also "Collecting payments." maybe similar to earlier "Collects provides financial paperwork". Keep both? Might be okay.
We'll produce list items.
Qualifications: includes Experience bullet list and Nice to have.
Experience: "This position requires excellent levels of decision making, proactively and initiative, research, understanding of complexities, analytical thinking, problem solving, and leadership. Excellent communication, interpersonal and customer service skills. Computer proficiency in the Windows environment, organizational skills with the ability to prioritize and multi-task in a fast paced and sometimes stressful environment."
Nice to have: "Prior experience within a medical office Knowledge of medical terminology"
We could put Qualifications section with paragraphs.
Skills: Could separate but we already have communication etc in Qualifications. Might be redundant. To avoid thin sections, we can keep Qualifications only.
Pay: "$21.30-29.79/hour. The posted salary range reflects base compensation for candidates with a variety of experience. An offer within this range may be presented based on experience."
Schedule: "This is a Full-Time position (PT options available) located in the Waterbury location primarily with flex to Morrisville, as needed. Copley Hospital has a variety of shifts available across Full-Time, Part-Time, and Per Diem needs. Please consider applying to discuss how your availability may align."
We need to ensure we don't include filler like "commensurate with experience" etc. Not present.
Now produce HTML.
Structure:
About the role
... paragraphs ...
Responsibilities
- ...
...
Qualifications
... experience paragraph ...
Nice to have: Prior experience within a medical office Knowledge of medical terminology
Pay
... compensation paragraph ...
Schedule
... schedule paragraph ...
Check for any duplicated content: Ensure we didn't include schedule sentences in About the role.
Let's craft About the role paragraph(s). Could be two paragraphs: first about organization, second about role duties.
Paragraph1: "Mansfield Orthopaedics, located in Morrisville and Waterbury VT, offers a comprehensive range of evidence-based medicine and proven treatments and techniques that consider the patients' wishes and preferences. Many of our orthopaedic Providers and Staff are active athletes and outdoor enthusiasts, making us particularly well-suited to serve the active, 4-season lifestyle of our patients. We are sensitive to patients' desire to regain their mobility and get back to doing the things they love as soon as possible."
Paragraph2: "The Patient Engagement Specialist acts as first point of contact for our patients visiting our locations. Orients patients to the practice with directions and instructions. Assists in maintaining efficient patient workflow. Organizes and facilitates clerical administrative duties pertaining to patient registration and scheduling of appointments. Patient Engagement Specialists are integral in arranging for the smooth flow of patients into outpatient services. Patient Engagement Specialists communicate directly with staff, patients, and providers to ensure a positive experience for patients in obtaining their desired appointments with our providers. This position is responsible for the collection and validation of demographic, socio-economic, insurance and co-payment information at the time of service. Responsible for patient chart maintenance and communication with physicians’ offices as needed and requested. Compliance with all applicable State and Federal laws, regulations, and policies governing the provision of health care."
Now Responsibilities list.
We need to ensure each responsibility is a distinct item.
Let's list them:
1. Registers and performs all related functions for Time of Service Patients: CPSI registration according to outlined guidelines.
2. Explains and obtains all necessary patient consents in a complete and timely manner.
3. Collects and provides financial paperwork as required.
4. Determines and collects patient co-payment amount and issues receipt.
5. Counts and verifies cash and payments with 100% accuracy.
6. Processes cancellation of services as required, notifying all pertinent hospital personnel as necessary.
7. Obtains and verifies patient information for pre-registration: obtains all relevant information from various scheduling offices.
8. Confirms appointment with patient and/or follows up with patient in a timely manner should information be found to be incorrect/incomplete.
9. Telephone: courteously answers calls within 3 rings; makes changes as needed.
10. May schedule special diagnostic tests for clinic patients as per provider’s orders.
11. Communicates directly with the testing service or department and confirms the appointment with patients.
12. Obtains screening information from patients as needed for different testing and ensures that this information is communicated to the appropriate department.
13. Informs the patient of the scheduled date and procedure to follow on the day of test.
14. Ensures that patient is scheduled for a follow‑up provider appointment following the test.
15. Performs all functions associated with scheduling appointments for patients.
16. Communicates with patients, physicians, and other staff members by telephone.
17. Proficient with electronic medical records (EMR).
18. Collects payments.
19. Solves scheduling problems.
We removed duplicate EMR.
Now Qualifications paragraph:
"This position requires excellent levels of decision making, proactively and initiative, research, understanding of complexities, analytical thinking, problem solving, and leadership. Excellent communication, interpersonal and customer service skills. Computer proficiency in the Windows environment, organizational skills with the ability to prioritize and multi-task in a fast paced and sometimes stressful environment."
Nice to have: "Prior experience within a medical office Knowledge of medical terminology"
We could make two paragraphs.
Pay paragraph:
"Compensation: $21.30-29.79/hour. The posted salary range reflects base compensation for candidates with a variety of experience. An offer within this range may be presented based on experience."
Schedule paragraph:
"This is a Full-Time position (PT
About the role
with paragraphs. - Responsibilities: many bullet points. We'll list as- ... each.
- Qualifications: includes Experience and Nice to have. Could be "Qualifications". We'll put that.
- Skills: maybe separate? The posting mentions "Excellent communication, interpersonal and customer service skills. Computer proficiency...". Could be part of Qualifications or Skills. We could create a Skills section for those. But we need to avoid thin sections. Might combine Qualifications and Skills? However instruction: Prefer a few substantive sections over many thin ones. We could have About the role, Responsibilities, Qualifications (which includes experience, skills, nice to have). Pay: we have compensation range $21.30-29.79/hour. So we need Pay section.
Schedule: The posting says "This is a Full-Time position (PT options available) located in the Waterbury location primarily with flex to Morrisville, as needed. Copley Hospital has a variety of shifts available across Full-Time, Part-Time, and Per Diem needs. Please consider applying to discuss how your availability may align." That's schedule info. So we can include Schedule section.
Benefits: Not mentioned. So we omit Benefits.
We must not include boilerplate like EEO etc. Not present.
We must not repeat job title as heading. Not needed.
We must not include Job ID etc.
We must preserve all substantive information.
Let's extract content.
About the role: The overview paragraphs:
"Mansfield Orthopaedics, located in Morrisville and Waterbury VT, offers a comprehensive range of evidence-based medicine and proven treatments and techniques that consider the patients' wishes and preferences. Many of our orthopaedic Providers and Staff are active athletes and outdoor enthusiasts, making us particularly well-suited to serve the active, 4-season lifestyle of our patients. We are sensitive to patients' desire to regain their mobility and get back to doing the things they love as soon as possible. The Patient Engagement Specialist acts as first point of contact for our patients visiting our locations. Orients patients to the practice with directions and instructions. Assists in maintaining efficient patient workflow. Organizes and facilitates clerical administrative duties pertaining to patient registration and scheduling of appointments. Patient Engagement Specialists are integral in arranging for the smooth flow of patients into outpatient services. Patient Engagement Specialists communicate directly with staff, patients, and providers to ensure a positive experience for patients in obtaining their desired appointments with our providers. This position is responsible for the collection and validation of demographic, socio-economic, insurance and co-payment information at the time of service. Responsible for patient chart maintenance and communication with physicians’ offices as needed and requested. Compliance with all applicable State and Federal laws, regulations, and policies governing the provision of health care. This is a Full-Time position (PT options available) located in the Waterbury location primarily with flex to Morrisville, as needed."
But note schedule info also appears later. We'll keep schedule separate.
We need to avoid duplication. The schedule part appears also later: "Copley Hospital has a variety of shifts available across Full-Time, Part-Time, and Per Diem needs. Please consider applying to discuss how your availability may align." That's schedule.
We'll keep About the role up to before schedule specifics? Might be okay to include schedule info in About the role but then also have Schedule section; duplication not ideal. Better to separate: About the role includes organization description and role purpose, not schedule specifics. So we can trim schedule sentences from About the role.
Thus About the role paragraph: up to "Compliance with all applicable State and Federal laws, regulations, and policies governing the provision of health care." Then we stop before "This is a Full-Time position..." Actually that sentence includes schedule info (Full-Time position PT options). That's schedule. So we can move that to Schedule section.
Thus About the role ends at compliance sentence.
Now Responsibilities: list all bullet points.
Let's extract responsibilities list:
- Registers and performs all related functions for Time of Service Patients : CPSI registration according to outlined guidelines.
- Explains and obtains all necessary patient consents in a complete and timely manner.
- Collects provides financial paperwork as required. (maybe "Collects and provides financial paperwork as required.")
- Determines and collects patient co-payment amount and issues receipt.
- Counts and verifies cash and payments with 100% accuracy.
- Processes cancellation of services as required, notifying all pertinent hospital personnel as necessary.
- Obtains and verifies patient information for pre-registration: Obtains all relevant information from various scheduling offices.
- Confirms appointment with patient and/or follows up with patient in a timely manner should information be found to be incorrect/incomplete.
- Telephone: Courteously answers calls within 3 rings. Changes as needed.
- May Schedule special diagnostic tests for clinic patients as per provider’s orders .
- Communicates directly with the testing service or department and confirms the appointment with patients.
- Obtains screening information from patients as needed for different testing and ensures that this information is communicated to the appropriate department.
- Informs the patient of the scheduled date and procedure to follow on day of test
- Ensures that patient is scheduled for a follow up provider appointment following the test.
- Performs all functions associated with scheduling appointments for patients.
- Communicating with patients, physicians, other staff members by telephone.
- Proficient with electronic medical records (EMR).
- Collecting payments.
- Solving scheduling problems.
- Proficient with electronic medical records (EMR) (duplicate)
We need to deduplicate duplicate lines: "Proficient with electronic medical records (EMR)" appears twice; we can keep one.
Also "Collecting payments." maybe similar to earlier "Collects provides financial paperwork". Keep both? Might be okay.
We'll produce list items.
Qualifications: includes Experience bullet list and Nice to have.
Experience: "This position requires excellent levels of decision making, proactively and initiative, research, understanding of complexities, analytical thinking, problem solving, and leadership. Excellent communication, interpersonal and customer service skills. Computer proficiency in the Windows environment, organizational skills with the ability to prioritize and multi-task in a fast paced and sometimes stressful environment."
Nice to have: "Prior experience within a medical office Knowledge of medical terminology"
We could put Qualifications section with paragraphs.
Skills: Could separate but we already have communication etc in Qualifications. Might be redundant. To avoid thin sections, we can keep Qualifications only.
Pay: "$21.30-29.79/hour. The posted salary range reflects base compensation for candidates with a variety of experience. An offer within this range may be presented based on experience."
Schedule: "This is a Full-Time position (PT options available) located in the Waterbury location primarily with flex to Morrisville, as needed. Copley Hospital has a variety of shifts available across Full-Time, Part-Time, and Per Diem needs. Please consider applying to discuss how your availability may align."
We need to ensure we don't include filler like "commensurate with experience" etc. Not present.
Now produce HTML.
Structure:
About the role
... paragraphs ...
Responsibilities
- ... ...
Qualifications
... experience paragraph ...
Nice to have: Prior experience within a medical office Knowledge of medical terminology
Pay
... compensation paragraph ...
Schedule
... schedule paragraph ...
Check for any duplicated content: Ensure we didn't include schedule sentences in About the role. Let's craft About the role paragraph(s). Could be two paragraphs: first about organization, second about role duties. Paragraph1: "Mansfield Orthopaedics, located in Morrisville and Waterbury VT, offers a comprehensive range of evidence-based medicine and proven treatments and techniques that consider the patients' wishes and preferences. Many of our orthopaedic Providers and Staff are active athletes and outdoor enthusiasts, making us particularly well-suited to serve the active, 4-season lifestyle of our patients. We are sensitive to patients' desire to regain their mobility and get back to doing the things they love as soon as possible." Paragraph2: "The Patient Engagement Specialist acts as first point of contact for our patients visiting our locations. Orients patients to the practice with directions and instructions. Assists in maintaining efficient patient workflow. Organizes and facilitates clerical administrative duties pertaining to patient registration and scheduling of appointments. Patient Engagement Specialists are integral in arranging for the smooth flow of patients into outpatient services. Patient Engagement Specialists communicate directly with staff, patients, and providers to ensure a positive experience for patients in obtaining their desired appointments with our providers. This position is responsible for the collection and validation of demographic, socio-economic, insurance and co-payment information at the time of service. Responsible for patient chart maintenance and communication with physicians’ offices as needed and requested. Compliance with all applicable State and Federal laws, regulations, and policies governing the provision of health care." Now Responsibilities list. We need to ensure each responsibility is a distinct item. Let's list them: 1. Registers and performs all related functions for Time of Service Patients: CPSI registration according to outlined guidelines. 2. Explains and obtains all necessary patient consents in a complete and timely manner. 3. Collects and provides financial paperwork as required. 4. Determines and collects patient co-payment amount and issues receipt. 5. Counts and verifies cash and payments with 100% accuracy. 6. Processes cancellation of services as required, notifying all pertinent hospital personnel as necessary. 7. Obtains and verifies patient information for pre-registration: obtains all relevant information from various scheduling offices. 8. Confirms appointment with patient and/or follows up with patient in a timely manner should information be found to be incorrect/incomplete. 9. Telephone: courteously answers calls within 3 rings; makes changes as needed. 10. May schedule special diagnostic tests for clinic patients as per provider’s orders. 11. Communicates directly with the testing service or department and confirms the appointment with patients. 12. Obtains screening information from patients as needed for different testing and ensures that this information is communicated to the appropriate department. 13. Informs the patient of the scheduled date and procedure to follow on the day of test. 14. Ensures that patient is scheduled for a follow‑up provider appointment following the test. 15. Performs all functions associated with scheduling appointments for patients. 16. Communicates with patients, physicians, and other staff members by telephone. 17. Proficient with electronic medical records (EMR). 18. Collects payments. 19. Solves scheduling problems. We removed duplicate EMR. Now Qualifications paragraph: "This position requires excellent levels of decision making, proactively and initiative, research, understanding of complexities, analytical thinking, problem solving, and leadership. Excellent communication, interpersonal and customer service skills. Computer proficiency in the Windows environment, organizational skills with the ability to prioritize and multi-task in a fast paced and sometimes stressful environment." Nice to have: "Prior experience within a medical office Knowledge of medical terminology" We could make two paragraphs. Pay paragraph: "Compensation: $21.30-29.79/hour. The posted salary range reflects base compensation for candidates with a variety of experience. An offer within this range may be presented based on experience." Schedule paragraph: "This is a Full-Time position (PT