Patient Engagement Representative Lotus Village

About the role

Join CareSouth as a Full-Time Patient Engagement Representative and be the welcoming face that guides our patients through their healthcare journey! Located in Baton Rouge, this onsite position allows you to engage directly with individuals seeking assistance, making a significant impact in their lives while showcasing your problem-solving skills. You'll thrive in a relaxed, yet high-performance environment that values empathy and innovation.

Responsibilities

As a Patient Engagement Representative at CareSouth, you will play a vital role in delivering high-quality, efficient service to our patients. Your responsibilities include:

• Inputting patient information with accuracy and completeness to directly impact the care we provide
• Engaging customers with compassion and empathy, ensuring every interaction is characterized by a warm smile and attentive service
• Creating and maintaining a professional and positive patient experience to enhance patient satisfaction
• Fostering trust and rapport within our clinic

Requirements

To excel as a Patient Engagement Representative at CareSouth, you must possess the following skills and qualities:

• Strong computer skills for efficiently managing patient information and utilizing healthcare software
• Excellent verbal and written communication skills to convey vital information with clarity and compassion
• Friendly and welcoming demeanor as the first point of contact for patients
• Exceptional interpersonal communication skills to build rapport and trust
• Ability to effectively resolve conflicts with empathy and professionalism

Skills

• Strong computer skills
• Excellent verbal and written communication skills
• Friendly, welcoming, and compassionate demeanor
• Exceptional interpersonal communication skills
• Conflict resolution skills

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Life Insurance
• Flexible Spending Account
• Paid Time Off

Pay

$13.60 per hour