Patient Education Manager, NF1 PN, West

Overview

This is what you will do:

• Engage with the local NF1 patient community via 1:1 meetings
• Conduct unbranded and branded patient education at scale through programs
• (In close collaboration with Alexion’s Patient Advocacy team) Partner with local and regional NF1 advocacy groups to raise awareness of NF1 burden, disease progression, and NF1 PN treatment

Responsibilities

• Develop a regional patient engagement plan that supports commercial priorities in close partnership with Alexion Patient Advocacy and NF1 PN brand marketing
• Coordinate with key cross-functional partners to execute local patient outreach compliantly and effectively (e.g., Compliance, Legal, Marketing, Market Access, Medical, Patient Advocacy, Patient Services, etc.)
• Educate patients and caregivers via 1:1 meetings, including face-to-face interactions, about NF1 disease state, NF1 PN treatment, and Alexion’s patient support programs
• When possible, conduct impactful in-person or virtual educational events on behalf of Alexion to deliver disease and product information at scale
• Build a robust rare disease network of NF1 PN advocates via active participation in local advocacy events to identify educational needs, raise disease awareness, and promote patient empowerment
• Deliver on data-driven performance objectives and effectively track and communicate year-to-date progress to cross-functional partners and Alexion leadership

Requirements

• Minimum of 4 years business experience in the healthcare industry
• Experience engaging with patients and caregivers with rare/chronic conditions
• Empathy for others with proven ability to listen well, connect meaningfully, and present complex information in a clear and engaging manner during 1:1 meetings
• High initiative, solid work ethic, and consistent accountability
• Ability to adapt quickly and commitment to react positively to frequent change in a high-energy, fast-paced environment
• Excellent presentation skills to diverse stakeholders in varied settings that will include groups of 150+ people
• Strong organizational capabilities that will facilitate strategic and efficient territory management over a large geography
• Ability to travel 60-80% of time, including evenings and weekends. Willingness to attend in-person impromptu trainings, educational programs, and business meetings as necessary. Potential territory to cover includes the following states: Alaska, Arizona, California, Hawaii, Idaho, Iowa, Minnesota, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington, Wyoming
• Valid driver's license and clean driving record
• BA/BS degree is preferred, advanced degree a plus

Preferred Qualifications

• At least three years field-based experience in account management, patient education, or sales
• Experience assisting patients/caregivers
• Background in advocacy, nursing, rare disease support, or social work
• Understanding of community engagement groups and non-profit organizations
• Understanding of managed care and self-administered products
• Familiarity with relevant legal and regulatory components of the pharmaceutical and biotech industries; rare disease specific knowledge of these elements is a plus
• Knowledge of Oncologic, Neurologic, or Rare Disease conditions
• Bilingual, Fluent in reading and speaking Spanish

Benefits

• Qualified retirement program [401(k) plan]
• Paid vacation and holidays
• Paid leaves
• Health benefits including medical, prescription drug, dental, and vision coverage

Pay

The annual base pay for this position ranges from $135,332 to $202,998.

Schedule

Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

Equal Opportunity Employer

We welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.

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