Patient Coordinator/Rehab Aide - Float

About the role

As a Patient Coordinator, you will be the first point of contact for patients, providing outstanding customer service and ensuring smooth clinic operations.

• Coordinate patient appointments, verify insurance, and handle referrals
• Maintain and update patient records with accuracy and confidentiality
• Assist with front desk operations, answering phone calls, and managing inquiries
• Work closely with clinicians and administrative staff to enhance patient experience
• Ensure a welcoming and organized clinic environment

Requirements

• High school diploma or equivalent; additional education in healthcare administration is a plus
• Minimum of 1 year experience in a healthcare or medical office setting
• Knowledge of medical terminology and insurance processes
• Exceptional interpersonal and communication skills
• Familiarity with Electronic Medical Records (EMR) systems and basic computer skills
• Ability to handle sensitive information with confidentiality
• Proficient in using office software and electronic health records (EHR) systems

Benefits

Why H2 Health? We're more than a workplace, we're a team that supports your goals:

• Competitive compensation with performance-based bonuses that reward your outcomes
• Flexible scheduling to support work-life balance
• Career advancement and professional growth
• Full benefits: medical, dental, vision, and 401(k) with match
• Generous PTO, paid holidays, and company-paid life insurance
• Supportive, clinician-led team culture
• Additional perks: parental leave, employee rewards, discounts, and recognition programs

PRN - Float position.