Patient Concierge Intern - Fall 2026

About the Role

We are seeking a part-time or full-time, office-based Intern to join our Patient Concierge team for Fall 2026. This position will provide support to our Patient Concierge Coordinators and Managers as they support patients directly with travel and payment services throughout their clinical trial journey.

Responsibilities

• Provide day-to-day project support activities, including maintenance of project-related files, sending documents to sites, and communicating with sites and patients.
• Perform administrative duties in conformity with company policies and procedures.
• Coordinate and provide meeting minutes, process patient reimbursements, and schedule travel arrangements for patients.
• Maintain databases/spreadsheets to facilitate tracking and documentation of study activities.
• Support other Patient Concierge functional areas on ad hoc projects.
• Perform other administrative tasks as needed.

Requirements

• A minimum of a High School diploma, or equivalent, and pursuing a Bachelor's degree.
• Availability to work a minimum of 20 hours per week in our Cincinnati, OH office.
• Preferred availability to extend through multiple, consecutive semesters.
• Excellent organizational and prioritizing skills.
• Knowledge of Microsoft Office programs.
• Attention to detail and excellent oral and written communication skills.

About Medpace

Medpace is a full-service clinical contract research organization (CRO) providing phase I-IV clinical development services to the biotechnology, pharmaceutical, and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through the advancement of clinical research. We leverage in-country regulatory and therapeutic expertise across all major therapeutic areas, including oncology, cardiology, metabolic, endocrinology, central nervous system, and anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, we employ more than 6,500 people across 40+ countries.

Why Medpace?

• Purpose-Driven Work: Work alongside physicians, scientists, and industry-leading experts committed to advancing the global development of medical therapeutics through clinical research excellence.
• Collaborative Culture: Contribute to an interactive team environment that empowers decision-making, creative thinking, and continuous learning through open communication and mutual trust. Leadership throughout Medpace is both accessible and approachable.
• Continuous Growth & Development:
  • Office-based environment with on-site mentors.
  • Defined career paths with clear advancement opportunities.
  • Industry-renowned onboarding and training programs designed to accelerate professional development.
  • Ongoing training and continuous learning opportunities throughout your career.
  • An environment that encourages employees to influence change, contribute ideas, and grow quickly.

Benefits

• Competitive compensation programs that recognize and reward performance.
• Comprehensive health, wellness, retirement, and PTO benefits.
• Office-based culture with occasional work-from-home flexibility for eligible positions after training.
• Company-sponsored social events and intramural sports.

Cincinnati Headquarters Experience

• A modern corporate campus designed to support collaboration and productivity.
• Multiple on-site dining options in the heart of Madison Square.
• Free on-site parking.
• Convenient access to on-site 24-7 fitness and wellness facilities.