Patient Community Outreach Manager - Miami and Ft. Lauderdale

Community Engagement and Health Equity

Implement strategies to raise awareness and connect more patients with Blood Cancer United, with a particular emphasis on reaching Black/African American and Hispanic/Latino communities. Design and execute outreach initiatives to expand Blood Cancer United’s reach within underserved communities across the local Region. Foster and maintain partnerships with community-based organizations and healthcare delivery institutions.

Volunteer Development and Leadership

Engage volunteer leaders to better reach oncology professionals, local community leaders, and key stakeholders. Build relationships with Blood Cancer United Region colleagues and assist with patient outreach and community events. Recruit, train, and manage a volunteer infrastructure to support all aspects of the role.

Community Education and Services

Create resources and programs that deepen patient engagement throughout the cancer journey. Conduct community-based patient education programs in select markets, focusing on underserved areas. Assess the need for support, services, and education for patients and providers in the Region.

Mission Integration

Collaborate and partner with internal stakeholders, including other Education & Services staff, Region Executive Directors, and philanthropy colleagues to ensure joint planning, mutually beneficial support, and effective advancement toward overarching Blood Cancer United goals and strategies. Provide information about the Blood Cancer United mission to internal and external stakeholders, including staff, potential volunteers, donors, and funders. Partner with Blood Cancer United public policy and advocacy staff to identify advocates and patient stories and maintain engagement in policy initiatives.

Education & Experience Requirements

• Bachelor’s or Master’s degree in health or social sciences related disciplines preferred
• 4 - 6 years of related experience
• Bilingual in Spanish and English preferred
• Experience and skills in relationship management in healthcare, community outreach, healthcare service delivery, community education programming, and volunteer development
• Experience in conducting outreach and building collaborations with underserved communities required
• Strong cultural competency and regular practice of cultural humility
• Excellent verbal and written communication skills; must be able to articulate the Blood Cancer United Mission (Research, Patient & Professional Programs, Advocacy/Policy) to a wide audience
• Strong problem-solving, priority-setting and project management skills
• Ability to work independently and proactively, thrive under pressure, and perform multiple tasks
• Healthcare knowledge base with oncology experience preferred
• Knowledge of fundraising a plus
• Experience working in a matrix environment a plus
• Strong computer skills required

Physical Demands & Work Environment

• Must reside within the region area(s) managed
• Position may require 50% or more local and regional travel; night and weekend work will be required
• Must have access to reliable transportation and the ability to transport outreach materials, including on public transit
• Work environment is representative and typical of similar jobs in comparable organizations

Employee Value Proposition

As a valued member of Blood Cancer United, you are eligible for a comprehensive benefits package. Our offerings include medical, dental, and vision insurance; life insurance; flexible spending accounts; a 403b retirement plan along with generous paid time off. In addition, we observe federal paid holidays throughout the year, and offer a wellness program and an employee assistance program. We are excited to share the base pay range for this position is $69,000 to $76,000. The offered compensation may vary based on factors such as geographic location, business need, market conditions, proficiencies, skills, education, and experience. Additionally, at Blood Cancer United we place a high value on internal pay equity and will consider the current compensation of similarly situated roles and direct team members. Base compensation is only one component of our Total Rewards program, which also includes an annual incentive plan and a competitive benefits package.

Disclaimer

Blood Cancer United is an equal employment opportunity employer committed to diversity and inclusion in its workplace. All qualified applicants will receive consideration for employment without regard to sex, gender, gender identity and expression (including transgender status), sexual orientation, pregnancy, age, race, color, creed, national origin/ancestry, citizenship, religion, genetic predisposition or information, physical or veteran status, or any other characteristic protected by law. Blood Cancer United seeks such skilled and qualified individuals to share our mission and where they will join a cohort of others who have chosen to call Blood Cancer United home. Blood Cancer United complies with all applicable laws which prohibit discrimination and harassment in the workplace, and is committed to maintaining a diverse and inclusive environment supportive of all of our employees and the communities we serve.