Patient Communications Operator - Urology
About the organization
At New York Health (NYH), we are revolutionizing healthcare with a holistic, integrated approach. Our multidisciplinary team of physicians, nurses, and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing. With state-of-the-art facilities and a commitment to personalized care, NYH is setting a new standard for healthcare in our communities. Join us and become a part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journeys.
At New York Cancer & Blood Specialists (NYCBS), we create an environment where dedicated professionals can thrive. Our team of expert oncologists, hematologists, and compassionate staff work across numerous locations with one shared mission: conquering cancer close to home. Through cutting-edge treatments, innovative research, and a patient-centered philosophy, we are redefining what’s possible in the fight against cancer and blood disorders. Join our growing organization and help us bring healing, hope, and advanced care to the communities we proudly serve.
Location: Jackson Heights, NY. Organization: New York Cancer and Blood Specialists (NYCBS).
Responsibilities
- Answer telephones at a high volume; respond to inquiries; resolve issues.
- Enter data into the computer.
- Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
Requirements
- At least 1 year’s experience as a call center operator, preferably in the medical field.
- Excellent computer and customer service skills.
- High school diploma required.
- Bilingual English/Spanish (a plus).
- Strong customer service skills.
- Excellent verbal and written communication skills.
Schedule
5 shifts per week, 8.5 hours each, Monday–Friday, 8:00 a.m.–5:30 p.m.
Pay
Starting at $22/hr based on experience and education.
Benefits
- Health Insurance on day 1
- Dental
- Vision
- Life Insurance
- Short- and Long-term disability
- 401k Plan
- Generous PTO
- 8 paid holidays (2 floating)