Patient Communications Operator

At New York Cancer & Blood Specialists (NYCBS), we are dedicated to making a difference in the lives of our patients, their families, and our communities. Our passionate team of expert oncologists, hematologists, and healthcare professionals work together to provide world-class cancer care close to home. By offering cutting-edge treatments, innovative research, and a patient-centered approach, we are redefining what’s possible in the fight against cancer and blood disorders.

About the role

As a Patient Communications Operator, you will be a key part of our team, ensuring smooth communication and support for our patients and healthcare providers.

Responsibilities

• Answer telephones at a high volume; respond to inquiries; resolve issues.
• Enter data into the computer.
• Protect patient privacy by adhering to HIPAA confidentiality guidelines.

Requirements

• At least 1 year’s experience as a call center operator, preferably in the medical field.
• Excellent computer and customer service skills.
• High school diploma required.
• Strong customer service skills.
• Excellent verbal and written communication skills.

Benefits

• Health Insurance starting on day 1.
• Dental and Vision coverage.
• Life Insurance.
• Short- and Long-term disability.
• 401k Plan.
• Generous PTO.
• 8 paid holidays (2 floating).

Pay

Starting at $20/hr.

Schedule

5 / 8.5 Hour Shifts, Monday-Friday, 9:00 AM - 5:30 PM.