Patient Communication Specialist
Position Responsibilities
Provide quality patient service through effective communication and personal attention, using appropriate communication strategies and taking the appropriate partners to resolve patient questions and issues.
Receive inbound calls from current and potential patients.
Respond to email requests from current and potential patients.
Schedule patient appointments in the first available opening through the use of patient call lists.
Education Requirements
Minimum high school diploma
PREFERRED QUALIFICATIONS:
- Customer service experience
- Ability to type 30 words per minute
- Effective communicator and team player
- Call center experience
- Computer skills
About the Role
Park Dental has been owned and led by our doctors since 1972, who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology.
Benefits
Competitive compensation
A generous benefits package including medical, vision, dental, PTO, holiday pay, 401k matching
Community Involvement
Volunteer events, such as Minnesota Dental Associations Give Kids a Smile Day, the American Heart Association Heart Walk, and Mission of Mercy
Schedule
Monday/Tuesday: 7:00 AM - 5:00 PM
Wednesday/Thursday: 12:00 PM - 8:00 PM
Friday: 8:00 AM - 2:00 PM
About Park Dental
Since 1972, Park Dental has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology.
Equal Opportunity Employer
Park Dental is an equal opportunity employer.