Patient Care Technician/Unit Secretary - Critical Care - Nights

About the role

The Unit Secretary/Patient Care Technician - Critical Care position at Endeavor Health is a full-time, 36-hour/week role located in Arlington Heights, IL. Hours are 6:00pm-6:30am (Nights), every other weekend. There is no required travel.

Responsibilities

• Orders special care equipment for the patient utilizing unit protocol and hospital computer information systems.
• Analyzes documents to ensure department specific requirements have been met prior to entering equipment orders or sending appropriate documents to HIM for scanning.
• Continually updates electronic medical information vital for patient care.
• When applicable ensures unit specific patient charges are entered into the appropriate information system.
• Triages physician and inter-department questions and resolves or refers to appropriate staff as needed.
• Provides customer service support utilizing the AIDET approach, answering telephones and may escort patients to treatment areas.
• Assists patients with ADLs, answering and responding to patient call lights, bed making, etc.
• Obtains patient temperature, pulse, respirations, blood pressure, saturation of peripheral oxygen reading, intake and output checks, BG checks (POC), and reports abnormalities to the appropriate individual.
• Performs procedures as directed by the RN such as thermal applications, perineal care, removal of IVs and Foley catheters, emptying of foley bags, application of restraints, backrubs, etc.
• Collections specimens such as urine, feces, sputum, and delivers as necessary.
• Documents basic patient care, supply and equipment orders (i.e. specimen collections, basic labs, diet orders, EKG’s) as directed per unit protocol, into the electronic medical record.
• Transports medications, which are not controlled substances. May be authorized to access secured medication storage locations to perform job related functions.
• Aids nursing and clerical staff with admitting, discharging, transferring, ambulating and transporting patients as directed. Obtains confirmation of diagnostic or medical appointments. May perform duties of an Observation Assistant as needed.
• Provides administrative support including photocopying, electronic transmission of medical information to physicians, contacting physicians’ offices, pharmacy, and coordination with other departments to facilitate patient care and record keeping.
• Maintains printers, facsimile machines, and tube stations and distributes information to team members as appropriate.

Requirements

• Education: High school diploma required or 5 years’ experience as a CNA/PCT with 3 years’ minimum experience in an acute care setting.
• Certification: Completion of an Accredited Certified Nursing Assistance course, EMT or paramedics training course, or current enrollment in an accredited nursing program with completion of at least one major clinical medical or surgical rotation required.
• Current CPR certification from American Heart Association.
• Data entry or order entry experience on a computer preferred.

Qualifications

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Skills

Data entry or order entry experience on a computer preferred.

Benefits

• Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance.
• Premium pay for eligible employees.
• Career Pathways to Promote Professional Growth and Development.
• Variety of Medical, Dental, Pet and Vision options.
• Tuition Reimbursement.
• Free Parking.
• Wellness Program Savings Plan.
• Health Savings Account Options.
• Retail Options with Company Match.
• Paid Time Off and Holiday Pay.
• Community Involvement Opportunities.