Patient Care Technician/Unit Clerk – FT – Nights

About the role

Knoxville Hospital and Clinics seeks a Patient Care Tech to join our compassionate and innovative team. This position requires a Full-Time schedule working 3 12-hour shifts each week, including every 3rd weekend.

Responsibilities

• Promptly answers telephone calls and routes calls appropriately and in a timely manner.
• Reflects an atmosphere of calmness and professionalism to patients, visitors, and other health team members through a courteous and tactful approach.
• Consistently demonstrates competence and proficiency in Ward Clerk responsibilities and procedures.
• Provides nutritional and hydration support and assists patients with personal hygiene/elimination needs.
• Consistently demonstrates an awareness and understanding of patient needs for personal care and comfort.
• Assists nurses with treatments and procedures as directed, in an accurate and timely manner.
• Assumes responsibility for patient belongings and personal property.
• Strictly follows and enforces the principles of infection control standards.
• Maintains health testing requirements.
• Maintains current certifications / training in BCLS.
• Completes required competencies annually.
• Attends required unit meetings and in-services or reading minutes.
• Adheres to KHC compliance policies.
• Regular and predictable attendance is a required function of this position.
• Other duties as assigned by the department leader.

Requirements

• High School graduate or equivalent.
• Certification from at least a 75-hour nurse aide course and passed CNA testing upon hire.
• Previous patient care experience, telephone, clerical and computer experience required.
• Current BLS certification.
• Must be able to read, write and follow written or oral instructions.
• Must display a high degree of empathetic understanding and kindness towards patients and visitors.
• Must be able to accept direction from nursing supervisors.
• Required to complete all annual competency training and maintain license and/or certification.

Qualifications

• None specified

Skills

• Excellent communication skills
• Attention to detail
• Ability to work independently and as part of a team
• Basic computer skills

Benefits

• Medical, dental, vision insurance
• Flexible spending accounts
• Retail plan with company match of up to 6%
• Accrued hours for vacation and sick time
• Paid holidays
• Company benefits for employee life, employee AD&D, short term and long-term disability