Patient Care Technician Senior, Emergency Department

UPMC East is seeking a full-time Patient Care Technician Senior to support the Emergency Department in a fast-paced environment while delivering high-quality patient care. This role offers opportunities for personal skill-building, professional development, and continued education.

Schedule

Full-time position with 3, 12-hour rotating shifts per week. Start times are 7:00 AM and 7:00 PM.

Responsibilities

• Suggest and support departmental changes; view problems as challenges.
• Demonstrate awareness of behavior on department efficiency and support department-based projects and quality initiatives.
• Establish professional and respectful interpersonal relationships and contribute to universal unit activities (e.g., responding to call lights, telephones, passing meal trays, transporting patients).
• Perform core nursing assistant responsibilities:
  • Activities of Daily Living (ADLs): bathing, feeding, toileting, ambulating, turning, repositioning.
  • Vital signs, intake & output (I&O), blood glucose monitoring, weights, specimen collection, Foley care.
• Perform advanced clinical tasks (based on department need):
  • Phlebotomy
  • 12-lead EKG
  • Simple dressings
  • Foley catheter insertion/removal
  • IV insertion/removal and dressing change
  • Bladder scan
  • Femoral hemostasis
  • Telemetry monitor application/reapplication
  • NG tube clamping/removal
• Assist with physical, respiratory, and cardiopulmonary therapies.
• Provide feedback to RN and report changes in patient status.
• Instruct patients and families under RN direction.
• Apply, monitor, and remove patient restraints per protocol.
• Transport cardiac-monitored patients within the hospital.
• May be present in rooms where medications are stored or transport medications between departments.
• Strictly adhere to all policies and procedures related to patient care and hospital information.
• Comply with safety policies and standard precautions; document in the medical record according to established procedures.
• Demonstrate clear and effective communication with all healthcare team members.
• Develop and maintain productive working relationships internally and externally.
• Constructively receive feedback and identify learning needs.
• Participate in self-review, committee, and project work; report equipment malfunctions.

Requirements

• High school diploma or equivalent.
• One of the following:
  • 2 years of general healthcare experience and meet requirements of Patient Care Technician title, OR
  • 1 year of healthcare experience and enrollment in a PT/OT/PA program with completion of at least one clinical rotation, OR
  • 1 year of healthcare experience and completion of a bachelor's degree in a health sciences field.
• Annual completion of a professional contribution (to be determined after hire).
• Successful completion of patient care technician senior class and basic information system training.
• Microcomputer experience preferred.
• Ability to effectively communicate both orally and in writing.
• Preferred qualifications:
  • Nursing student who has completed one clinical rotation.
  • Emergency Medical Technician (EMT) or Paramedic certification, or currently enrolled in an EMT or Paramedic program.
• Successful completion of a basic arrhythmia course and annual competency required.

Licensure, Certifications, and Clearances

• CPR required based on AHA standards (didactic and skills demonstration) within 30 days of hire.
• ACLS preferred.
• CCMC required within 60 days of hire.
• Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
• Comprehensive Crisis Management (CCMC).
• Act 31 Child Abuse Reporting (with renewal).
• Act 33 (with renewal).
• Act 34 (with renewal).
• Act 73 FBI Clearance (with renewal).