Patient Care Technician, Emergency Department

About the Role

The Patient Care Technician (PCT) assists in the delivery of patient care under the direct clinical supervision of a Registered Nurse. Direct care activities are delegated by the RN and are consistent with the Maryland Board of Nursing‑Nurse Practice Act. The role includes providing care and nutrition, direct observation, transportation of patients, and documentation of these activities.

Responsibilities

• Provide care and nutrition to patients as directed by the RN.
• Perform direct observation of patients and report findings.
• Transport patients safely within the facility.
• Document all care activities accurately and promptly.
• Utilize universal safety precautions and respond appropriately in emergency situations.

Requirements

• High school diploma or equivalent (GED).
• Maryland Nursing Assistant Certification.
• Completion of one of the following training programs: hospital‑based program, community college program, Emergency Medical Technician, or Medical Corpsmen.
• Employees with equivalent on‑the‑job training may be considered in lieu of formal PCT training.
• Minimum of one year recent, direct patient‑care experience in a hospital setting (strongly preferred).
• Current CPR certification.

Skills

• Ability to utilize universal safety precautions and act appropriately in emergencies.
• Knowledge of care appropriate to the patient populations served.
• Understanding of growth and development principles across the lifespan and ability to assess patient needs accordingly.
• Highly effective verbal communication and interpersonal skills with patients, visitors, and healthcare team members.

Benefits

• Competitive compensation.
• Outstanding benefits package (refer to the 2025‑2026 UMMS Benefits Guide).
• Continuing education and certification funding.
• Collaborative culture within a High Reliability Organization (HRO) framework.
• Flexible scheduling options, including varied work weeks and weekend shifts.
• Mental health and well‑being program offering confidential support.
• Call‑out coverage premium for urgent staffing needs.
• Positive Points Reward System recognizing contributions.
• Free on‑site parking.

Pay

Pay range: $17.17 – $24.76 per hour, depending on prior experience. Additional compensation may include shift differentials.