Patient Care Technician (Psychiatric 7am-7:30pm & 7pm-7:30am shift)

About the Role

Signet Health is seeking responsible and experienced Patient Care Technicians to provide daily assistance to patients with personal hygiene, grooming, appointments, and activities. This role involves addressing specific patient needs, offering emotional support, monitoring vital signs, and assisting nursing staff with basic treatments. Patient Care Technicians play a crucial role in patient interaction and care.

Responsibilities

• Understand and adhere to Westchester Medical Center’s Behavioral Health Center’s Performance Standards, Policies, and Behaviors.
• Integrate patient’s rights into work practice.
• Utilize current methods of infection control.
• Participate in Performance Improvement Initiatives.
• Use appropriate steps in the decision-making process, including recognition and priority setting related to patient care and unit-based issues.
• Collaborate and communicate with the treatment team.
• Complete competency requirements.
• Attend mandatory in-services and staff meetings as required/requested.
• Adhere to all policies and procedures, including dress code, code of conduct, customer service, attendance, and submission of annual physical.
• Maintain documentation, including shift summaries, significant incident reports, and room checks.
• De-escalate and intervene in crisis situations as appropriate.
• Provide one-to-one supervision of patients as ordered by medical staff.
• Enter all treatment data into the designated clinical application accurately and in a timely manner.
• Perform other duties as assigned.
• Comply in a timely, honest, and quality manner with all Corporate and management reporting requirements, including DMARS, clinical reporting, Quality reporting, HR, and finance reporting.
• Read, understand, and comply with all Signet policies and procedures.

Requirements

• Associate Degree from an accredited college or university in a Health and/or Human Services field (preferred), OR NYS Certified Nursing Assistant, Medical Assistant, and/or Patient Care Technician certificate (preferred), OR High School Degree or equivalent (required).
• Minimum two (2) years of direct patient care experience (preferred).
• Previous patient care experience in a behavioral health or hospital setting (preferred).
• Ability to direct the activities of patients, work under potentially stressful conditions, and handle critical situations effectively.
• Ability to establish and maintain effective working relationships with a diverse population.
• Ability to work independently.
• Sufficient physical ability and perceptive acuity to perform patient care functions.
• Successful completion of departmental required training and in-service training.
• Ability to communicate effectively, verbally and in writing, and follow oral and written instructions. Must be able to read and understand English.

Pay

Starting hourly pay of $20.25/hour.

Schedule

12-hour shifts: 7:00 AM – 7:30 PM or 7:00 PM – 7:30 AM.

About the Organization

The Westchester Medical Center Health Network (WMCHealth) is a 1,700-bed healthcare system headquartered in Valhalla, New York, spanning 6,200 square miles of the Hudson Valley. WMCHealth employs over 12,000 people and includes 10 hospitals, Level 1 and Level 2 Trauma Centers, the region’s only acute care children’s hospital, and several specialized institutes. The Behavioral Health Center, located on WMC’s Valhalla campus, has been a leading provider of psychiatric services since 1929, offering inpatient, outpatient, community, and emergency care for adults, children, and adolescents.