Patient Care Technician (PCT) - Intermediate Care - Lourdes Hospital

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect.

About the role

A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of the Registered Nurse or designated healthcare professional.

Responsibilities

• Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties.
• Acts as liaison between patient and nurse to report changes and/or concerns.
• Provides high-level customer service to all patients, patient's family, visitors, and employees.
• Provides accurate, precise, timely documentation when applicable for patient care.
• Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
• Performs delegated tasks once competency has been validated.
• Mobilizes patients using therapeutic transfer techniques which foster independence and safety.
• Fosters independence by encouraging patients to complete tasks as independently as possible.
• Individualizes care based on patient's interests and hobbies.

Requirements

• BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care).
• Must have completed one of the following:
  • Successful completion of nursing aide training program, OR
  • Successful passing of STNA State Tested Nurse Aide (required if OH LTC), OR
  • CNA Certified Nurse Aide, OR
  • Nurses Aide state testing or completed a nursing program that had one clinical nursing course and one clinical rotation, OR
  • 1 year of relevant experience in a clinical setting.
• Recent experience in acute care, physician's office, home health/hospice, or long-term care facility, with a preference for the setting in which they are applying (preferred, not required).

Skills

• Possesses problem-solving skills with excellent communication and interpersonal skills.
• Engage with staff and patients in a professional manner.
• Ability to be proactive in a rapidly changing environment.
• EPIC Electronic Health Record (EHR) training (preferred).

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible).
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders.
• Tuition assistance, professional development and continuing education support.

Benefits may vary based on the market and employment status.