Patient Care Technician (PCT, CNA, EMT)

About the role

Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. Since 1893 Backus Hospital has been the primary source of healthcare services for much of Eastern Connecticut. We are home to the only trauma center in New London and Windham counties and are the only area hospital with LIFE STAR helicopter services. We deliver and coordinate a continuum of high-quality healthcare with the goal of improving the health of our communities. Hartford HealthCare offers exciting opportunities for career development and growth, and provides a competitive benefits program designed to ensure work/life balance.

Responsibilities

• Perform specific duties that support patient care, including direct and indirect patient care activities essential to providing a safe and efficient care environment.
• Perform selected interventions and activities that contribute to comprehensive patient care in accordance with regulatory and hospital standards, policies, and procedures.
• Ensure a positive patient experience as part of the care team.
• Work in a high‑activity environment with multiple priorities, requiring flexibility in scheduling.
• Participate in career advancement opportunities through the Patient Care Tech clinical ladder based on experience, skillsets, and certifications.

Qualifications

Required:

• No prior experience required; training provided on‑site.
• Successful completion of PCT‑specific HHC orientation.
• Current BLS Provider certification from the American Heart Association (AHA) to be obtained within 60 days of hire or job transfer date.

Preferred:

• High school diploma or GED.
• Some relevant experience in an acute care hospital environment.
• Current BLS Provider certification from the AHA.
• Certification as a CNA, CPCT/A, EMT, or CMA to be eligible for advancement in the PCT clinical ladder.