Patient Care Technician (PCT)

About the role

WellNow Urgent Care seeks to create a supportive environment that values its employees and invests in their growth. The company offers competitive salaries, a comprehensive benefits package, and opportunities for advancement.

Responsibilities

• Patient Care: Take patient history, obtain vital signs, perform phlebotomy, complete lab paperwork, conduct point of care testing, schedule ancillary care, assist providers with exams, and document patient information.
• Reception: Greet patients, complete registration, explain insurance options, answer phone calls, collect patient responsibility, print, scan, and fax reports, and maintain clinic cleanliness.
• Occupational Medicine: Ensure accurate completion of occupational medicine documentation, complete DOT and non-DOT physicals, conduct drug screens, alcohol tests, hair collections, pulmonary function tests, vision and audio testing, and audiograms.

Requirements

• Minimum 6+ months of experience as a Patient Care Technician or similar role; or equivalent education/certification in a related healthcare specialty.
• Preferred experience in Urgent Care, Occupational Medicine, and/or Phlebotomy.
• Ability to identify equipment problems and correct them or notify the team leader.
• Establish and maintain effective relationships with staff, patients, and families.
• Computer knowledge and skills, including registering patients on the EMR system in a timely manner.
• Complete and maintain CPR certification.
• Excellent listening and note-taking skills.
• Strong communication skills, including grammar, spelling, and verbal abilities.
• Detail-oriented with the ability to work accurately under pressure.
• Capable of managing high call and patient volume.

Qualifications

• High School Diploma or GED required.
• Preferred EMT Basic certification, Medical Assistant certification from CCMA, CMA, or RMA programs.

Skills

• Effective communication skills.
• Attention to detail.
• Teamwork and customer service orientation.

Benefits

• Free urgent care visits for you and your eligible dependents.
• Scrubs provided for a professional and comfortable work environment.
• Monthly bonus based on performance and productivity.
• 401(k) plan with a company match for future financial security.

Pay

Starting at $19.00 per hour.

Schedule

Hours vary depending on location and department.