Patient Care Technician (PCT)

About the role

WellNow Urgent Care seeks to create a supportive work environment that invests in its employees, offering competitive salaries, comprehensive benefits, and opportunities for growth.

Responsibilities

• Patient Care: Take patient history, obtain vital signs, perform phlebotomy, complete lab paperwork, conduct point-of-care testing, schedule ancillary care, assist providers with exams, and document patient information.
• Reception: Greet patients, complete registration, explain insurance options, answer phone calls, collect patient responsibility, print, scan, and fax reports, and maintain clinic cleanliness.
• Occupational Medicine: Ensure accurate completion of occupational medicine documentation, conduct various tests, and maintain compliance with company protocols and regulatory standards.

Requirements

• Minimum 6+ months of experience as a Patient Care Technician or similar role, or equivalent education/certification in a related healthcare specialty.
• Preferred experience in Urgent Care, Occupational Medicine, and/or Phlebotomy.
• Ability to identify equipment problems and notify team leaders.
• Computer skills, including registering patients on the EMR system.
• CPR certification.
• Educational background: High School Diploma or GED required. Preferred certifications: EMT Basic, Clinical Medical Assistant (CCMA), Certified Medical Assistant (CMA), Registered Medical Assistant (RMA).

Qualifications

• Excellent listening and note-taking skills.
• Strong communication skills, including grammar, spelling, and verbal abilities.
• Detail-oriented with proven ability to work accurately under pressure.
• Friendly and customer service-oriented demeanor.
• Ability to manage high call and patient volumes.

Skills

• Effective communication and interpersonal skills.
• Attention to detail.
• Teamwork and collaboration.
• Problem-solving and critical thinking skills.

Benefits

• Free urgent care visits for you and your eligible dependents.
• Scrubs provided for a professional work environment.
• Parental leave.
• Continuing education opportunities.
• Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage.
• 401(k) plan with a company match.
• Monthly bonus based on performance and productivity.

Pay

Starting at $21.00 per hour.

Schedule

Hours vary depending on location and department needs.