Patient Care Technician III

Summary/Objective

The Patient Care Technician III (PCT III) is a role dedicated to ensuring the patient has an exceptional patient care experience while in our center by meeting all patient needs. The PCT III will assist the technologist through smooth patient transitions and continuously engage with the patient on exam expectations and wait times.

Essential Functions

• Performs detailed clinical screening of patients for technologist review.
• Informs technologist of any contraindicated responses that could interfere with patient safety.
• Aids patients with securing valuables and changing into proper attire for the examination.
• If qualified, initiates IV for contrast studies, monitors completion and retrieves lab values.
• Has working knowledge of normal ranges to facilitate efficient notification to technologist/radiologist aiding in proper patient flow.
• Prepares room and non-sterile trays as needed to assist technologists/radiologist.
• Ensures safety procedures are followed at all times in all security zones of the Center.
• Supports the technologists in preparing patients for the exam, helping patients on and off the imaging table, and escorting them back to the lobby or suitable waiting area.
• Aids in obtaining, importing, and validating prior outside studies.
• Prepares images and paperwork to be sent for interpretation.
• Sends images through the PACS system to the appropriate location as needed.
• Contacts referring provider office to obtain updated order and to clarify orders when needed.
• Collaborates with the Patient Scheduling Coordinator when there is a change in exam/prep for the scheduled patient.

Miscellaneous Duties

• Stocks the changing rooms, tech supplies etc.

Competencies

• Communication Proficiency.
• Customer/Client Focus.
• Ethical Conduct.
• Time Management.
• Flexibility.
• Technical Capacity.

Work Environment

This job operates in an environmentally controlled outpatient clinical environment. Potential exposure to radiation, which is minimized by the use of Personal Protective Equipment. Possible exposure to bodily fluids, communicable diseases, toxic substances, ionizing radiation and other conditions common to a medical office environment. Often requires work in cool, dimly lighted rooms.

Physical Demands

• Regularly uses hands and fingers to handle, feel or operate objects, tools or controls.
• Frequently talks and hears.

Job Qualifications

• One plus year of administrative experience in a healthcare environment – radiology preferred.
• Experience placing IVs, preferred.
• Detail oriented, self-motivated, a problem solver and a team player.
• Ability to navigate multiple computer screens and browsers quickly and accurately.
• Ability to excel in a very fast-pace team environment.
• Strong communication skills & professional demeanor.

Education/Certifications

• Minimum of High School diploma or equivalent (GED).
• Continuing education preferred.
• Active CPR certification.
• Phlebotomy, Medical Assistant, and/or EMT training is preferred.

Additional Eligibility Qualifications

None required for this position.

Company Benefits

• Health Benefits: Medical/Dental/Vision/Life Insurance.
• Company Matched 401k Plan.
• Employee Stock Ownership Plan.
• Paid Time Off + Paid Holidays.
• Employee Assistance Program.

OSHA Exposure Rating

It is reasonably anticipated SOME employees in this job classification will have occupational exposure to blood and other potentially infectious body fluids.

Equal Opportunity Employer

We recruit, employ, train, compensate and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by application federal, state or local law.