Patient Care Technician - Flex

About the role

Under the supervision of a Registered Nurse, the Patient Care Technician participates in the delivery of care to patients in the Medical/Surgical Telemetry and Critical Care Unit. The Patient Care Technician promotes good public relations and professional attitude when dealing with co-workers, patients, visitors, and physicians. The Patient Care Technician provides patient care and performs job functions and responsibilities in compliance with hospital policies, protocols, and job description.

Responsibilities

• Provides courteous service to patients, visitors, staff, physicians, and other internal/external customers.
• Accepts or responds to change in a manner that promotes and supports departmental/hospital goals and objectives.
• Responds to the needs of the department by accepting additional assignments and/or assisting others to ensure continuity of services.
• Maintains the desk as needed, including order entry, charges, ordering supplies, and telephone etiquette.
• Transports patients, lab specimens, and other items as assigned.
• Follows established emergency, infection control, and universal precautions procedures as required.
• Promptly responds to the needs of patients.
• Demonstrates the ability to manage patients of all ages or patients with special needs.
• Understands and adheres to Loretto Hospital’s compliance standards, including the Compliance Policy, Code of Conduct, and Conflict of Interest Policy.
• Keeps abreast of all pertinent federal, state, and hospital regulations, laws, and policies.

Requirements

• High school diploma or GED required.
• CNA, EMT-B, EMT-P, or PCT Certification required.
• 6 months or more experience in Medical, Surgical, Telemetry, and Critical Care related fields.
• Current CPR certification.
• Ability to communicate effectively with patients and healthcare team members.
• Strong attention to detail and ability to multitask.

Physical demands

While performing the duties of this job, the employee is frequently required to sit, stand, and walk, as well as occasionally stoop, kneel, crouch, or crawl. Using proper body mechanics, the employee may be expected to lift, pull, push, or move patients and/or equipment. Fine motor skills are required when using hands and fingers to handle, feel, or reach. Normal or corrected vision, hearing, and ability to speak are necessary. Specific vision abilities required include close vision, sharp eye focus, and ability to distinguish colors. There will be periods of stressful intense concentration with more than average pressure used in a variety of problem-solving situations.

About us

Loretto Hospital is a safety-net hospital that serves more than 33,000 patients each year from Chicago’s Austin and surrounding communities. Established in 1923 as a not-for-profit community-focused healthcare provider, Loretto offers its community a unique patient-centered healthcare delivery system that promotes general wellness and education. The hospital staff are committed to providing the best possible medical care in a holistic, safe, and comfortable environment. By empowering patients with knowledge and resources, Loretto Hospital strives to cultivate a culture of proactive medical management within the community, with the goal of increasing the quality of life for patients and community residents.

Benefits

• Competitive salary and comprehensive benefits package including health, dental, and vision insurance.
• Retirement savings plans.
• Paid time off.
• Career development opportunities in a vibrant community of healthcare professionals.