Patient Care Technician - Day Shift

About us

Loretto Hospital is a safety-net hospital serving more than 33,000 patients annually from Chicago's Austin and surrounding communities. Established in 1923, it is a not-for-profit community-focused healthcare provider offering a patient-centered healthcare delivery system that promotes general wellness and education. The hospital staff aims to provide the best possible medical care in a holistic, safe, and comfortable environment, fostering a culture of proactive medical management within the community.

SUMMARY

We are seeking a Patient Care Tech to join our team. This position works under the supervision of a Registered Nurse, participating in the delivery of care to patients in the Medical/Surgical Telemetry, and Critical Care Units. The Patient Care Technician is responsible for promoting good public relations and maintaining a professional attitude towards co-workers, patients, visitors, and physicians. Responsibilities include providing patient care, performing job functions in compliance with hospital policies, and complying with emergency, infection control, and universal precautions procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides courteous service to patients, visitors, staff, physicians, and other internal/external customers.
• Accepts or responds to changes in a manner that supports departmental and hospital goals and objectives.
• Maintains the desk as needed, including order entry, charges, ordering supplies, and telephone etiquette.
• Transports patients, lab specimens, and other items as assigned.
• Follows established emergency, infection control, and universal precautions procedures as required.
• Promptly responds to the needs of patients.
• Demonstrates the ability to manage patients of all ages or those with special needs.

COMPLIANCE RESPONSIBILITIES

• Understands and adheres to Loretto Hospital’s compliance standards as outlined in the Compliance Policy, Code of Conduct, and Conflict of Interest Policy.
• Keeps up-to-date on relevant federal, state, and hospital regulations, laws, and policies.

QUALIFICATIONS

• High school diploma or GED required.
• CNA, EMT-B, EMT-P, or PCT Certification required.
• 6 months or more experience in Medical, Surgical, Telemetry, and Critical Care related fields.
• Current CPR certification.
• Strong communication skills, including the ability to interact with patients and healthcare team members.
• Attention to detail and ability to multitask.

PHYSICAL DEMANDS

• Frequent sitting, standing, walking, stooping, kneeling, crouching, or crawling.
• Use of fine motor skills for handling, feeling, or reaching.
• Normal or corrected vision, hearing, and ability to speak.
• Close vision, sharp eye focus, and color differentiation.
• Periods of stressful intense concentration with more than average pressure in various problem-solving situations.

BENEFITS

Competitive Compensation: Along with a competitive salary, Loretto Hospital offers a comprehensive benefits package including health, dental, vision, retirement savings plans, and paid time off. Career Development: Loretto Hospital provides opportunities for growth in various areas of healthcare, including allied health, support services, clinical, nursing support, and professional administration. Work Environment: As a not-for-profit, community-focused hospital, Loretto Hospital prioritizes patient care and seeks team members who support its mission and enhance the patient experience.