Patient Care Technician

Job Summary

The nursing assistant performs nursing procedures and patient care tasks.

About the Role

Non-exempt full-time regular business hours 37.5-hour work week and must be willing to work holidays, weekends and provide additional coverage as needed.

Responsibilities

• Assist the nurse and physicians in examination and treatment of patients
• Obtain vital signs routinely and as needed (blood pressure, temperature, pulse, respirations)
• Perform EKG and collect of blood specimens (must use proper procedure and have completed all required competencies)
• Point-of-care testing – perform finger-sticks for blood glucose monitoring (if critical results and an additional finger-stick is required, RN or MD only will perform an additional stick for further assessment)
• Keep all hospital issued personal ID codes confidential and current
• Change patient bed linen, empty Foleys, and perform bed bath independently and with the RN and or MD as requested
• Must receive a verbal/written report from the RN prior to administering care of patient
• Must be able to document all patient care activities in the electronic medical record
• Must be able to maintain communications among health care team
• Must always be in proper uniform
• Must use proper body mechanics for self and when caring for the patient
• Must always keep patient safe
• Complete assigned duties as directed by the RN and or Nurse Manager
• Answer ALL call lights and assist patients as needed (ALL patients are everyone’s responsibility)
• Aid patients with personal hygiene, toileting needs, grooming and assist with feedings (if appropriate) and keep patients NPO if required
• Must be in compliance with policies, procedures, regulations according to departmental standards
• Assist with patient mobility in and out of bed, assist with ambulation
• Patient safety monitoring as requested (one-to-one observation and or observation of line-of-sight orders)
• Provide emotional support, be empathetic and approachable
• Performing daily round on all patients independently and with Primary Nurse or Nurse Manager on the unit
• Orient, monitor and provide feedback for new hires
• Keep current with all education provided by the Education Department and Managers
• Must be able to bend, kneel, reach, and lift over 50 lbs.
• Must always be in proper uniform attire
• Perform service recovery and address patient and or visitor issues immediately
• Collect data and unit specific quality indicator measures
• Ensure patient rooms are organized, clean, orderly, and adequately stocked at par level with appropriate supplies
• Ensure that all waste material (ie. Linen, sharps, garbage, etc.) are disposed of properly & safely
• Maintain a safe and quiet environment
• Must always keep all equipment plugged-in and charged for immediate and ongoing use
• Immediately report any malfunctioning equipment
• Perform safe techniques during all procedures
• Maintain patient rights and confidentiality according to organizational standards
• Maintain open communications with the family, staff, patients, and physicians
• Perform all other duties as needed

Qualifications

• Must have a High School Diploma and or GED, BA Preferred
• Must have EKG, Phlebotomy Certificate
• Must have BLS Certification (American Health Association for Healthcare)
• Must have great interpersonal, customer service skills, and telephone etiquette
• Minimum Work Experience 1 year or more inpatient psychiatry or substance abuse experience.

Skills

• Must be able to bend, kneel, reach, and lift over 50 lbs.
• Maintain patient rights and confidentiality according to organizational standards
• Maintain open communications with the family, staff, patients, and physicians

Benefits

We offer an excellent benefit package including but not limited to the following benefit offerings:

• Health, Dental and Vision Insurance
• Basic Life and Disability Insurance
• Whole Life, Accident, Critical Illness and Hospital Indemnity Insurance
• Flexible Spending Accounts
• Employee Assistance Program
• 401(k)
• Paid Holidays and a generous Paid Time Off Plan