Patient Care Secretary - Part-Time

About the role

The Patient Care Secretary supports the Team Manager by accomplishing patient care related clerical procedures.

Responsibilities

• Screens telephone calls for Team Manager
• Facilitates communication between patients/families and other team members, including volunteers
• Takes and keeps daily schedule for all team members
• Attends weekly team meetings
• Prepares agenda for team meeting
• Follows through on assignments given by the Team Manager
• Establishes, maintains, and closes patient charts in an orderly fashion
• This may include but is not limited to the mailing of and follow-up on all required documentation such as Plans-Of-Care, Attending Physician Authorization forms and Medical Information Request forms
• Provides back-up documentation to Billing Department routinely and as requested
• Orders D.M.E. and maintains record of dates ordered and picked-up
• Enters patient care and volunteer data into Vx and event tracking
• Communicates with staff and outside agencies as directed by Team Manager
• When the program utilizes part time staff, the PCS will maintain a list of all part-time staff jointly with other patient care secretaries
• Contacts and schedules part-time staff at the direction of Team Manager
• Jointly with other patient care secretaries, orders supplies and documentation forms used by the team
• Does routine correspondence for Team Manager and other members of the team
• Sorts and processes all patient care mail jointly with other patient care secretaries
• Maintains A.D.T. and checks census daily for accuracy
• In programs that have more than one patient care secretary, they will cover for each other for lunch, for team meetings, and for other short intervals of absence
• Handles other tasks as assigned by the Team Manager

Qualifications

• Three years prior work experience preferred
• Good typing skills
• Computer literate
• Able to handle multiple tasks
• Excellent communication skills
• Good telephone skills

Education

A high school graduate or equivalent is required.

Special Instructions to Candidates

EEO/AA M/F/D/V