Patient Care Navigator

Overview

Responsibilities

Qualifications

Benefits

Pay

Schedule

Samaritan Daytop Health is a FQHC community-based health center in the Bronx providing holistic, integrated primary and behavioral healthcare to adults and families. It collaborates with Samaritan Daytop Village for substance use, mental health, and recovery programs.

Responsibilities

• Conducts agency visits to client’s providers.
• Maintains a caseload as assigned by the Care Coordination Supervisor.
• Utilizes approved Health Home assessment tools and Health Information Technology (HIT) to complete initial and annual assessments and develop an appropriate care plan of service needs.
• Completes an accurate monthly HML assessment for each assigned member.
• Provides referrals, develops linkages and follows up on client services including timely documentation in all Electronic Medical Records for corresponding Health Homes.
• Uses Health Information Technology (HIT) dashboards to link services and communicate among care management team, providers, members and their families/caregivers.
• Affirms role of patient advocate and conforms to policies and regulations governing patient rights, confidentiality and the HIPAA Privacy Rule.
• Maintains a clean, safe and therapeutic work environment.
• Identifies, investigates and reports patient/environmental safety factors and makes recommendations for improvement.

Qualifications

• Associates Degree in Human Services, Sociology, Psychology or a related field.
• Minimum Three (3) years supervisory experience strongly preferred and/or three years progressive nursing experience, preferably in an outpatient setting.
• Must be creative, intuitive team player with excellent communication, organizational and interpersonal skills.
• Computer literacy including proficiency in Microsoft Office Suite and EMR.
• Experience working directly with people from diverse racial, ethnic and socioeconomic backgrounds.

This is a full-time non-exempt role with a rate of $24.72 per hour. This role also includes a full benefits package.