Patient Care Monitor/Security

About the role

MedMark Treatment Centers is looking for a respectful, alert and vigilant greeter/patient care monitor to maintain overall safety and order of the clinic facility. The greeter/patient care monitor may also provide backup coverage to receptionist.

Responsibilities

• Ensuring the protection of all employees and patients
• Ensure that each patient entering the building has an I.D.
• Creates orderly waiting line; have patients stand in single file while they are waiting to receive medication
• Performs crowd control (makes sure that after dosing, patients leave the clinic timely, unless they have an appointment to see a staff person)
• Eliminate loitering, congregating in the parking lot and premises
• Report critical incidents that occur in parking lot or on premises
• Contact local authorities and cooperate with authorities in an emergency situation, as needed
• Respond to calls for assistance in preventing interference or disruption of operations (maintains order and control)
• Reports and documents incidents whenever trouble or problems occur to the Operations Director and/or Clinic Director
• Maintains a safe and secure environment throughout the building, protecting the property from damage and destruction
• Performs security check of facility at regular intervals throughout the day
• Attends staff meetings, in-service training as directed by supervisor
• Maintain professional attire at all times, including name badge and paraphernalia that identifies you as a Security Guard
• Be friendly, courteous and helpful to all disciplines, reception, clinical and medical
• Provide receptionist coverage as needed
• Perform other related duties as determined by supervisor

Qualifications

• High school diploma or equivalent with at least 1 years' prior experience in an office/clinic setting
• Training from a law enforcement school or other security training is strongly preferred
• Able to establish a positive rapport with patients and must demonstrate a non-judgmental and accepting attitude toward the chemically dependent person
• Satisfactory drug screen and background check

Benefits

• Competitive salary
• Comprehensive benefits package including medical, dental, vision and 401(K)
• Generous paid time off accrual
• Excellent growth and development opportunities
• Satisfying and rewarding work striving to overcome the opioid epidemic

Here Is What You Can Expect From Us

MedMark Treatment Centers a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.