Patient Care Liaison-Radiology

Responsibilities

• Serves as a primary assistant to Technologists and Radiologists.
• Performs patient care activities such as patient preparation for exams, stocking supplies, patient history documentation, communication of STAT results to ordering providers, and various other Radiology duties.
• Prepares scanning rooms for patient exams, including cleaning, sterilizing, stocking supplies.
• Escorts patients to scanning rooms and assists in obtaining pertinent information.
• Aids in exams and procedures, assisting the technologists with workflow, positioning, and contrast preparation.
• Assists with setting up medical coils or phantom handling and exam/procedure preparation.
• Connects Radiologists with ordering providers to report STAT results.
• Aids the Radiology QA and Compliance team with other data projects.

Qualifications

• High School diploma or GED required.
• One year of experience.
• One-year training in medical office/recent ambulatory care experience preferred.
• Knowledge of Windows applications for computers.
• Understand and comply with HIPAA regulations.
• Ability to work with patients of all ages with psychiatric conditions.
• Basic knowledge of Medical Terminology.
• Strong communication skills with Radiologists and Providers.

Patient Documentation

• Utilizes appropriate Hyperspace/Amicas computer functions and interaction with the Technologist to facilitate patient flow.
• Documents patient information, including current medications, reasons for the visit, and patient symptoms.
• Affirms that department safety procedures and contrast preparation procedures are followed correctly by the collection of information from labs and surgery/implant reports.
• Familiarizes oneself with necessary department paperwork and can identify and complete it.
• Prepares patient paperwork as per department guidelines.

Benefits

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• $2,625 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 16 hours paid volunteer time off.
• A culture committed to community engagement and social impact.