Patient Services Representative-Radiology

About This Role

24 hours/week, Patient Service Representative, Radiology Support, Emerson Hospital, Concord, MA
Schedule: Monday, Thursday and Friday 7am-3:30pm; 8:00am-4:30pm
Reporting to the Lead Patient Service Representative, the Patient Service Representative(PSR) rotates between the departments: X-Ray, Nuclear Medicine, Ultrasound, CT, and Mammography.
The PSR greets patients and visitors entering the department.
The PSR generates and sorts exam requisitions, accurately enters exams into the HIS/RIS system.
Must maintain a high level of patient confidentiality via HIPPA guidelines and be committed to Service Excellence at all times.

Minimum Qualifications

• High school diploma or equivalent required
• Medical Terminology course preferred
• Previous coursework related to administrative skills preferred
• Experience: One year in a medical office environment preferred
• Customer service, data entry, and HIS/RIS experience a plus

Skills

• Organization and multitasking skills
• Ability to read and communicate effectively using medical terminology
• Accurate data entry skills
• Courteous and professional manner when dealing with public both in person and on the phone
• Must have the ability to work in a fast-paced environment, i.e., answer phones, give verbal reports, generate paperwork in an organized manner all at the same time as well as working with minimal supervision

Knowledge

• Knowledge of medical terminology

Other

• Maintains standard of performance which promote Service Excellence
• Must be able to read, write, and communicate in English
• Computer skills required
• Ability to maintain confidential information

To apply, please visit: https://emersonhealth.org/jobs/patient-services-representative-radiology-34649/