Patient Care Equipment Service Processor (Full Time, Nights)

About the role

Penn Medicine is dedicated to its mission of providing the highest quality of care to patients, conducting innovative research, and educating future leaders in the field of medicine. This position supports the goals and objectives of the Lancaster General Health System.

Responsibilities

• Cleans and processes soiled equipment from healthcare units and stages for reuse.
• Maintains, delivers, and collects patient care equipment to and from the requesting departments.
• Demonstrates all computer applications accurately; consistently follows tracking system procedures for equipment tracking.
• Replenishes patient care carts upon receipt of delivery to department, maintains ehealth ordering system for patient care supplies, credits and charges are complete and accurate.
• Delivers stock and equipment to departments and replenishes par locations. Keeps par locations clean, systematically organized and within storage standards.
• Delivers inventory, non-inventory, special urgent need supply orders, carts and equipment to appropriate department. Unloads supplies and equipment in an orderly fashion. Obtains delivery confirmation signatures where applicable.
• Upon notification of product or equipment recalls, investigates all inventory locations for effected items. Removes items, and replaces with unaffected items. Stages effected items for return to vendor.
• Accurately utilizes MMIS, Lawson, ehealth and or Censitrac applications where appropriate for supply and equipment transactions.
• Removes boxes, packaging materials and other debris from the department and service areas to maintain a safe, clean and orderly work environment.
• Accurately pulls department order from storeroom or patient care equipment inventory.
• Communicates with customers to assist in resolving departmental supply and equipment issues and concerns.
• Assesses stock expiration dates and pulls product from inventory as appropriate. Rotates stock in assigned locations.
• Reports discrepancies, problems and concerns to management using proper chain of command.
• Inventories departmental stock and equipment locations utilizing hand held device or other tools, determines quantity to be replenished, generates a pick ticket and allocates in MMIS.
• Identifies trend in supply and equipment usage for departments and collaborates with department resource team leader to ensure PAR levels are appropriate for assigned locations.
• Performs cycle counting and other inventory control processes as assigned.
• Places repair items in appropriate area and ensures loaner items are available as required.
• Packs and ships outbound materials.
• Assigns and affixes asset tags when appropriate.

Qualifications

• High School Diploma or general equivalency GED
• One 1 year experience in product inventory, supply or equipment handling
• One 1 year experience in customer service or support
• Basic computer skills
• Three 3 years’ experience in a storeroom or warehouse environment
• Three 3 years’ experience in medical supply or patient care equipment service
• Knowledge of medical terms and experience within a healthcare setting
• Advanced computer skills

Skills

• Attention Concentration
• New Learning and Memory
• Problem Solving, Reasoning and Creative Thinking
• Repetitive work
• Performing under stressful conditions
• Variety and change
• Communication
• Interpersonal relations

Benefits

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region.

Pay

Saturday, Sunday, Monday, 7:00pm-7:30am, with rotating holidays.

Schedule

Saturday, Sunday, Monday, 7:00pm-7:30am, with rotating holidays.