Patient Care Coordinator (Westhaven)

About the role

As the first point of contact for our patients & customers, the Patient Care Coordinator is, quite literally, the voice & face of STAR! The Patient Care Coordinator facilitates the delivery of health care through customer service, administrative tasks, and assisting with patient care. Candidate should possess ability to maintain a pleasant and consistent flow in the daily operations of the clinic by providing excellent customer service, effective communication with fellow employees, physician offices, patients, and insurance companies. The Patient Care Coordinator also maintains an orderly condition of treatment, reception, and storage areas.

Responsibilities

• Maintain a pleasant and consistent flow in the daily operations of the clinic
• Provide excellent customer service to patients and customers
• Communicate effectively with fellow employees, physician offices, patients, and insurance companies
• Maintain orderly condition of treatment, reception, and storage areas

Requirements

• High School Diploma or equivalent
• 1+ years medical office receptionist experience required
• Proficient with Microsoft Office
• General familiarity with Electronic Medical Record software
• Raintree knowledge a plus
• Understanding of Medical Insurance Verification & Authorization
• Excellent communication skills both verbal & written

Physical Demands

• Periodic lifting, pushing, pulling, sitting, standing, and squatting
• Medium Strength Level (DOT 876-224-016)

Benefits

• Bonus Rewards Program
• Medical, Dental, Vision and Basic Life/AD&D Insurance
• Flexible Spending Accounts
• Health Savings Accounts
• Generous Paid Time Off
• 6 paid holidays
• 401(k) matching
• Supplemental Life, Short- & Long-Term Disability Insurance
• Health & Wellness Program
• Gym Membership Discounts
• Employee Assistance Program
• Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity & ID Watchdog)