Patient Care Coordinator, Walk-In Clinic

About the role

Imagine working on Washington State’s beautiful North Olympic Peninsula where recreational opportunities abound. Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Peninsula is home to numerous adventures for outdoor enthusiasts. It's a great place to live, work, play and raise a family. Bordered by the scenic Olympic National Park, the Strait of Juan de Fuca and the Pacific Coast - with Seattle and Victoria, BC just a ferry ride away - you won’t find a better location.

Responsibilities

• Provides excellent customer service by employing OMC’s C.A.R.E. standards.
• Ensures providers orders are processed, authorized, and scheduled as necessary.
• Works with multiple departments, internal and external to the organization, to coordinate the diagnostic testing and medical care of the patient.
• Responsible for understanding the authorization process and participates in obtaining prior authorization when necessary.
• Captures health information between departments and caregivers under the applicable HIPAA laws and utilizes electronic repositories for health information and insurance coverage information to exchange secure data.
• Documents patient care into electronic health record in a timely manner and with appropriate documentation standards.
• Affords assistance to patients to navigate through the health care system according to providers’ plan of care.

Requirements

• Associates Degree in healthcare or business preferred.
• Two years of experience working in a health care setting and demonstrated excellence in customer service and patient care skills required.
• Prior experience with insurance authorizations and Epic preferred.

Qualifications

None.

Skills

Excellent customer service skills, knowledge of HIPAA laws, proficiency in using electronic health records, ability to coordinate medical care across departments.

Benefits

Click here for information about our benefits.

Pay

FT 75% WORK SHIFT: Days
Pay Range: $21.29 - $31.43
Union SEIU 1199-Service and Dietary Shift Differentials/Premiums
Weekend & Holiday Shifts: No Shift Differentials
Evening - $3.00/hour
Night - $5.00/hour
Weekend - $4.50/hour
Premiums Per Diem - 15% (on rate of pay, in lieu of benefits)
Lead - $3.25/hour
On-Call - $3.00/hour
Preceptor - $1.50/hour
Trainer - $1.50/hour

Schedule

FT 75%