Patient Visit Specialist

Summary

Performs visit closure activities to coordinate patient care while providing an exceptional patient experience for successful completion of next steps ordered by the clinician.

Responsibilities

• Advanced scheduling for specialty or radiologic procedures
• Recognizing payor requirements and obtaining prior authorization/certification/referrals for visits/procedures
• Processes daily referral workqueues for authorization, deferring only those that require payor consideration
• Handles STAT and ASAP referral workqueues for Primary and Specialty Care offices
• Scrubs schedules for accuracy and efficiency in home department
• Maintains oversight of in-baskets and reports for overdue results, waitlisted appointments, recalls, etc.

Qualifications

• High school or equivalent
• Minimum 18 months experience in a clinical setting with significant MD interaction
• Must pass EPIC competency for Registration at completion of Epic Clerical

Benefits

• Comprehensive benefits package including medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits
• Employee Wellness rewards program offering gift cards and more for participating in wellness activities

Pay

Pay Range: Minimum Offer $16.79, Maximum Offer $24.95

Schedule

Work Shift: Days