Patient Care Coordinator - Pediatrics
About the role
The Patient Care Coordinator is the first point of contact, delivering excellent customer service to patients and visitors both in person or by phone as well as acting as a liaison between patients and providers throughout the administrative flow of the patient experience. Performs all core front and back-office duties with increased independence and demonstrated proficiency. Typically supports or independently handles routine and basic healthcare services to ensure smooth clinic operational excellence in support of Providence patient and their families.
Responsibilities
- Deliver excellent customer service to patients and visitors both in person or by phone.
- Act as a liaison between patients and providers throughout the administrative flow of the patient experience.
- Support or independently handle routine and basic healthcare services to ensure smooth clinic operational excellence.
Requirements
- 1 year experience in medical/healthcare setting.
- Experience providing a high level of customer service in a fast-paced environment, including handling confidential data with discretion.
- Electronic Medical Records (EMR) experience.
Qualifications
Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Join our team at Providence Medical Group South and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect.
Skills
Not specified
Benefits
Not specified
Pay
Base pay range: $20.92 - $32.00. Additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Schedule
Full time