PATIENT CARE COORDINATOR - NORTHWEST FAMILY MEDICINE - CDA

About the role

Northwest Specialty Hospital is seeking a Patient Care Coordinator to join their CDA Family Medicine Team. The ideal candidate should have a professional demeanor, be able to work under stress, provide great customer service to patients, and multitask.

Responsibilities

• Perform registration and pre-registration functions to ensure smooth patient transitions
• Prepare pre-registration packets for each procedure
• Obtain and update appropriate documentation for billing and collections
• Process co-payments and payments
• Register patients and update medical records
• Back up incoming calls and direct them to the appropriate person or department
• Perform nightly closing procedures for clinic
• Call patients for pre-registration notifications including copays and deductibles
• Perform other duties as assigned

Qualifications and Preferred Experience

• Knowledge of basic computer programs such as Microsoft Office Suite
• Ability to type at least 40 words per minute
• Excellent written and verbal communication skills
• Strong customer service background
• Prior clerical or medical office experience preferred

About Northwest Specialty Hospital

Northwest Specialty Hospital is a center of excellence, owned and operated by local physicians. The hospital has earned numerous awards for patient care, surgical skills, medical care, and employee satisfaction. It includes 12 operating rooms and 28 inpatient beds, along with various clinics and services throughout Kootenai County.

Company Culture and Perks

• Company-sponsored events such as sporting events, BBQs, and holiday parties
• Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance
• Tuition reimbursement
• Growth opportunities, ongoing education, training, and leadership courses
• A generous 401K retirement plan
• Discounts throughout the hospital and community for employees
• Wellness benefits such as weight loss challenges, access to a dietitian, and discount gym memberships
• Culture that promotes and supports work/life balance

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.