Patient Care Coordinator (LPN or RN)
We are looking for a talented, self-motivated, and fun nurse to provide patient-focused care in a fast-paced, multi-provider spine care clinic. This position requires teamwork, attention to detail, and the ability to work well under pressure while maintaining a high level of patient satisfaction. You will work with one of our Physical Medicine providers in our Interventional Pain Department, seeing clinic patients and performing injections five days a week. We specialize in spine treatments and are not a chronic pain management clinic.
About the role
This is a full-time, day-shift position (40 hours per week) with no nights, holidays, or weekends. Office hours are 7:15 AM–5:00 PM Monday through Thursday and 7:15 AM–2:00 PM on Fridays.
Responsibilities
- Manage clinic flow and adjust dynamically during busy periods.
- Interpret and act on the provider’s plan of care within your licensed scope.
- Enter orders for imaging, injections, consults, referrals, and physical therapy.
- Fill and refill prescriptions, checking PDMP and following DEA recordkeeping standards.
- Complete surgery booking sheets and conduct the Nurse Review with each patient.
- Coordinate clearance for holding blood thinners ahead of pre-certification and approval.
- Educate patients on their care plan and confirm their understanding.
- Review discharge summaries with patients and answer their questions.
- Prepare charts ahead of upcoming clinics.
- Relay test results and complete post-op calls within 2–3 weeks of surgery.
- Handle medication prior authorizations.
- Manage incoming mail, refill requests, and outside orders from therapy offices.
- Maintain your task list and track your providers’ open orders.
- Answer phones, triage calls, and protect patient privacy on every call.
- Participate in a phone triage rotation (100% clinic role).
Requirements
- Current Nebraska nursing license (required).
- Current BLS certification.
- 0–2 years of experience.
- Ability to lift up to 50 pounds at times.
- Prolonged periods of sitting at a desk, working on a computer, standing, bending, and reaching.
- Good attendance and punctuality.
- Must be physically present to perform job duties.
Benefits
- 401(k).
- Work-life balance.
- CME allowance.
- Dental insurance.
- Employee assistance program.
- Flexible spending account.
- Health insurance.
- Life insurance.
- Paid time off.
- Vision insurance.
Location: Omaha, Nebraska (in-person, on-site work arrangement).